Meet Your New AI Team

Voice AI and Chat AI employees that answer calls, qualify leads, book appointments, and follow up automatically — 24 hours a day.

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Sarah
Plumbing AI
B
Ben
Electrical AI
E
Emma
Removalist AI
O
Olivia
Cleaning AI
J
Jake
HVAC AI
+4
& More
All Trades

Your AI Team Is Ready To Start

Each AI employee is trained for a specific trade. They answer calls, respond to web enquiries, qualify leads, and book jobs — exactly like a real receptionist would.

Sarah

Plumbing AI Receptionist

HANDLES

Ben

Electrical AI Receptionist

HANDLES

Emma

Removalist AI Receptionist

HANDLES

Olivia

Cleaning AI Receptionist

HANDLES

Jake

Heating & Cooling AI Receptionist

HANDLES

Tom

Roofing AI Receptionist

HANDLES

Mia

Painting AI Receptionist

HANDLES

Liam

Gardening AI Receptionist

HANDLES

Noah

Mechanic Workshop AI Receptionist

HANDLES

See How Your AI Employee Handles A Real Enquiry

These are real conversation flows, not marketing scripts. Select your industry below.

Mia

Painting AI Receptionist

Emergency plumbing, 11pm on a Sunday

A homeowner has a burst pipe. They call the first plumber they find. Sarah answers instantly, collects the details, and locks in an emergency booking — all without waking the owner.
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Sarah — LeadGenie AI
Online Now
C
Hi, I've got a burst pipe at my place in Parramatta — water's coming through the ceiling. It's urgent.
S
That sounds serious — let's get this sorted fast. Are you able to turn off your mains water right now? There should be a stop valve near your meter.
C
Yeah just did that. Water's stopped but there's a big wet patch on the ceiling.
S
Good thinking. We can have a licensed plumber out to you within 2 hours. Can I grab your full address and a contact number to lock that in?
C
14 Wattle Street, Parramatta. Number is 0412 555 890.
S
Perfect — emergency callout locked in for tonight. You'll get a confirmation SMS shortly, and the plumber will call before heading out. ✓ Booked.

Ben

Handles electrical faults 24/7

Power fault, no electrician available

Half the house loses power. Ben guides the customer through a basic switchboard check, determines a fault is present, and books an electrician — all before the owner wakes up.

B
Ben — LeadGenie AI
Online Now
C
Hey, the power's just gone out in half my house. Lights in two rooms, no stove.
B
Hi there! That's likely a tripped circuit. Can you check your switchboard? Usually in a box near the meter box or laundry.
C
There's a switch that's flipped the wrong way.
B
Try switching it fully off, then back on. If it trips again straight away, there's a fault — don't keep resetting it.
C
Tried it — tripped again straight away.
B
No worries — let's get a licensed electrician out. Are you in the metro area? I can book for today or first thing tomorrow. ✓ Appointment confirmed.

Emma

Removalist AI Receptionist

Interstate move enquiry, Saturday afternoon

A family planning a move from Brisbane to Melbourne fills in a website form. Emma qualifies the job, collects all the details for a quote, and sets expectations for follow-up.
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Emma — LeadGenie AI
Online Now
C
Moving Brisbane to Melbourne in 6 weeks. 3-bedroom house. Any idea on cost?
E
Absolutely! We do Brisbane to Melbourne regularly. To give you an accurate quote — do you need packing included, or just the transport?
C
Just transport. We'll pack ourselves.
E
Got it. And any bulky items — piano, pool table, ride-on mower?
C
Just standard furniture and boxes. Nothing special.
E
Perfect! I'll get a detailed quote prepared. What's the best email or number to send it through? You'll have it by Monday morning. ✓ Quote request lodged.

Olivia

Cleaning AI Receptionist

Bond clean enquiry, moving out Friday

A renter needs a bond clean organised with one week’s notice. Olivia qualifies the property, secures the best timeslot, and books without any back-and-forth with the owner.
O
Olivia — LeadGenie AI
Online Now
C
I need a bond clean for my unit in Fitzroy. Moving out next Friday.
O
Happy to help! Bond cleans need to be thorough to pass inspection. Is it a 1-bedroom or larger unit?
C
2-bedroom, 1 bathroom.
O
Perfect — full bond clean includes oven, windows, and walls. Would Thursday give you a buffer before handover, or is Friday fine?
C
Thursday's better actually.
O
Thursday it is — morning from 8am or afternoon from 1pm? I'll lock it in now. ✓ Booking confirmed, SMS on its way.

Everything A Great Receptionist Does — And Then Some

Your LeadGenie AI employee handles the full customer journey, from first contact through to confirmed booking.

Answer Calls

Picks up every call instantly — no hold music, no missed leads, no voicemail.

Book Appointments

Checks availability and locks in jobs directly into your calendar in real time.

Qualify Leads

Asks the right questions to separate serious customers from tyre-kickers.

Send SMS Updates

Keeps customers informed with automated SMS confirmations and reminders.

Follow Up Leads

Re-engages enquiries that didn’t book the first time — automatically.

Collect Reviews

Requests Google reviews from happy customers after every completed job.

Process Payments

Sends payment links and follows up outstanding invoices without you asking.

Escalate To Humans

Recognises when a job needs a real person and transfers the conversation instantly.

Learn Your Business

Trained on your services, pricing, and policies — so every answer sounds like you.

Your Industry. Your Customers. Your AI.

LeadGenie AI employees are trained on the language, questions, and job types Australian trade and service businesses deal with every day.

🔧

Plumbing

Emergency callouts, blocked drains, hot water

Electrical

Faults, switchboard upgrades, power outages
 

🚚

Removalists

Local & interstate, packing, storage
 

🧹

Cleaning

Residential, commercial, bond cleans

🎨

Painting

Interior, exterior, commercial repaint

🏠

Roofing

Storm damage, re-roofing, gutters

🔩

Automotive

Logbook service, repairs, roadworthy
 

🌿

Landscaping

Lawn care, tree work, irrigation
 

🐛

Pest Control

General pest, termites, preventative
 

❄️

Air Con & Refrigeration

Install, service, breakdowns, commercial

Don’t see your trade? LeadGenie can be trained for any Australian service business.

Why Trade Businesses Are Making The Switch

A traditional receptionist is great — but they can’t work around the clock, handle multiple calls at once, or never take a sick day.

How It Plays Out In The Real World

The moments that make or break your business — after-hours emergencies, weekend enquiries, bookings you’d otherwise miss.

Emergency Plumbing Call At 11pm

Customer Action

A homeowner's hot water system fails on a Sunday night. They search for an emergency plumber and call the first result — your business.

AI Response

Sarah answers instantly: "Hi, thanks for calling — you've reached [Business Name]. I'm Sarah, the AI receptionist. Sounds like you've got a hot water emergency — let me get this sorted for you."

Qualification Flow

Sarah confirms the issue type, collects the address and contact number, checks urgency, and asks whether they need a same-night callout or first-thing-morning booking.

Emergency callout booked and confirmed via SMS. Business owner notified by text. Job logged in CRM. Customer receives callback time within 5 minutes.

Customer Action

A family planning an interstate move from Sydney to Brisbane fills out a website enquiry form on Saturday afternoon — outside business hours.

AI Response

Emma responds via chat within seconds: "Hi there! Thanks for your message. An interstate move — exciting! I've got a few quick questions to put together an accurate quote."

Qualification Flow

Emma collects move date, origin and destination suburb, number of bedrooms, packing needs, any bulky items, and preferred contact method.

Detailed quote request sent to the team for Monday morning follow-up. Customer receives automated confirmation and estimated turnaround time.

Customer Action

A property manager calls at 7am during a heatwave. A tenant's ducted system stopped working overnight — and it's already 32 degrees.

AI Response

Jake answers: "Morning! You've reached [Business Name] — I'm Jake, the AI receptionist. An air con breakdown in this heat — let's get it sorted as fast as possible."

Qualification Flow

Jake collects property address, system type, fault description, tenant contact details, and whether it's a rental or owner-occupied. Flags as urgent priority.

Priority job logged immediately. Technician dispatch message sent. Both property manager and tenant receive SMS with estimated arrival time.

Customer Action

A driver messages the workshop's Facebook page at 9pm asking to book their car in for a logbook service.

AI Response

Noah responds via Social Messaging: "Hey! Thanks for getting in touch with [Workshop Name]. A logbook service — no problem. What make and model, and do you have a preferred day this week?"

Qualification Flow

Noah confirms vehicle details, mileage, preferred time, and contact details. Also checks if any warning lights are showing that might indicate additional work needed.

Booking confirmed for customer’s preferred timeslot. Workshop receives new booking notification. Customer gets SMS confirmation with address and drop-off instructions.

How It Plays Out In The Real World

What does a Voice AI actually sound like?

It sounds like a professional, natural-sounding Australian voice — not robotic or scripted. Your customers will hear a confident, helpful receptionist who knows your business. Try it live in the section above.

Is this a real AI or a recorded message?

It's a live AI — not a recorded message or call tree. Your AI employee has real conversations, asks follow-up questions, and responds to what the customer actually says.

How does the AI qualify leads?

Your AI employee asks the specific questions that matter for your business — job type, location, urgency, budget range, and contact details. You decide what gets asked. The AI collects the answers and passes qualified leads to you.

Can the AI book appointments directly into my calendar?

Yes. LeadGenie integrates with your existing calendar or booking system. The AI checks live availability and confirms bookings on the spot, without you needing to call the customer back.

What happens when a customer needs a real person?

Your AI employee recognises when to escalate — complex jobs, complaints, or situations that need human judgement. It hands off smoothly with full context so you're not starting from scratch.

Can the AI handle after-hours and weekend enquiries?

That's exactly when it shines. Your AI employee works 24 hours a day, 7 days a week, including public holidays. Customers who call at 10pm on a Sunday get a response and a booking — not a voicemail.

Does the AI know the specifics of my industry?

Yes. Each AI employee is trained for your trade — the right terminology, common questions, and job types your business handles. You can also provide additional training on your specific services, pricing, and policies.

Is LeadGenie built for Australian businesses?

Yes — entirely. LeadGenie is built and operated in Australia. The AI uses Australian English, understands Australian trade terminology, and is designed for the way Australian service businesses actually operate.

How long does setup take?

Most businesses are up and running within a few days. We handle the setup, train the AI on your business, and test it before going live. There's no technical knowledge required on your end.

What does it cost?

LeadGenie operates on a fixed monthly subscription — no per-call fees, no hidden charges. Pricing is based on your business size and usage. Book a personalised demo and we'll put together a quote for your situation.

Ready To Meet Your First AI Employee?

Voice AI and Chat AI employees that answer calls, qualify leads, book appointments, and follow up automatically — 24 hours a day.

Watch a quick demo to see how LeadGenie can transform your business.

Generate more leads. Our AI Employee lifts sales by 30%.