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LeadGenie · Solar and energy
Calls and quote forms answered
Growth A$499 · Starter A$199
Vol. 2026
Home / Industries / Solar & Energy
Answer my phone · Answer my messages

AI receptionist for solar installers: every enquiry answered and booked

LeadGenie’s AI receptionist for solar installers answers calls on the first ring and quote forms in seconds, day or night. It asks about the bill and the roof, gives your own installed range and books the site check. Growth answers your phone for A$499 a month. Starter answers forms and chat for A$199. Plus set-up, ex GST.

  • Asks the bill, the roof and who owns it before any system size
  • Books the roof and switchboard check with both decision-makers
  • Says it’s AI, and follows up by email when a quote goes quiet
Solar & energy, at a glance
How leads arrive
Phone calls, quote forms,
chat and email
When
Weeknights after the bill lands,
and Sunday afternoons
First question
The bill and the roof,
before the system size
Never
A payback period, a rebate
figure or a savings promise
Hard stop
An existing system that's
smoking, buzzing or hot
Lands on
Growth A$499 · Starter A$199
Set-up time
Growth 10 to 14 business days,
Starter 7 to 10
1st
Ring it answers on, with Growth
6 wks
How long the decision runs
A$499
A month on Growth, ex GST
A$199
A month on Starter, ex GST
Example

A Sunday-night quote enquiry, start to finish.

Example business. One enquiry in the web chat at 9:41 pm on a Sunday. The ranges are the installer’s own.

9:41 pm
Visitor
“How much for a 6.6kW system?”
9:41 pm
The assistant
“You’re chatting with Hunter Solar’s AI assistant. 6.6kW may be right, but your bill and roof decide the size. Roughly what was your last quarterly bill? Do you own the house, and is it single storey, tile or tin?”
What's happening
9:43 pm
Visitor
“About A$620 a quarter. We own it, single storey, tile. We’re just starting to get a few quotes.”
9:44 pm
The assistant
“Thanks. Homes like yours usually land between 6.6 and 10kW. Our installed range is A$4,900 to A$8,600, with the federal rebate already off. Panels, inverter, switchboard and shade move it. I can’t give a payback or savings figure from a chat. A free roof and switchboard check turns the range into a price. Saturday at 9am is free. Who else should be there?”
What's happening
Result
Booked for Saturday at 9am with both decision-makers. If it goes quiet after the quote, the follow-ups start.
Example enquiry for an example business. The ranges are the kind you’d give us, not LeadGenie prices. On Growth, it asks the same questions on a phone call. How the chat assistant works → · How the AI receptionist works →
Hear it for yourself

Sometimes the honest answer is “not yet”.

A tenant, a small bill, a shaded roof or a roof due for replacement. You set the rules, and it says so kindly or just flags it for you. That saves a Saturday assessment that was never going to sell.
What it does

What it does, and what it hands to you.

It answers, asks and books. Anything that needs an installer comes straight to you.

What it does

The routine part of every enquiry

First ring · Any hour · Every enquiry
Answers every enquiry: calls on the first ring, quote forms and chat in seconds, at any hour.
Asks the bill, the roof and who owns it, then gives your approved range and what moves it.
Books the roof and switchboard check into a free time, with both decision-makers.
Follows up by email when a quote goes quiet, and stops the moment they ask.
What it hands to you

Straight to you, every time

Immediately · By your rule · Every time
A fault on an existing system: smoke, a burning smell, heat or a buzzing inverter.
Every payback, savings, feed-in and rebate question, for you to answer with the design in front of you.
Jobs it shouldn’t guess at: batteries, off-grid, commercial, strata or a roof due for replacement.
Anyone who asks for you. It takes a message and requests a call-back.
Where the line sits is yours, and changes are included. How follow-ups work → · How booking works →
Safety rules

What it will never do.

Four rules on every solar enquiry, by phone or by form. A caller can’t talk it out of them.

Hard stop

Never gives safety advice beyond the basics

Smoke, a burning smell, sparks or a shock get one answer. Stay clear, don’t touch the panels, inverter or isolator, and ring 000 if there’s fire or a shock. It never diagnoses, prices or books it, and you hear about it straight away.
Prices

Never quotes a figure you haven’t approved

No system size, price, rebate, STC or feed-in amount unless you gave it to us. It never tells anyone they qualify for a rebate or a scheme.
Savings

Never promises savings or a payback

No savings figure, payback period or bill cut. Those need your design and your name behind them.
Times

Never promises a time that isn’t free

It only offers install and inspection times that are free in your calendar. If nothing suits, it takes the details for a call-back.
Fixed rules, not settings. You sign off the exact wording with us before it answers anyone. What it can get wrong, in our words →
Example month

One installer’s month, as an example.

We don’t have a solar customer story yet, so every figure here is made up. Swap in your own with the calculator.

An example month
A two-crew residential installer buying leads and running ads
As it is now
You reply when you're off a roof, and follow up twice
Answered and followed up
Starter · A$199/mo
Enquiries received
Forms, chats and ad clicks
As it is now
40
Answered and followed up
40
What they cost you to get, at A$140 each
A placeholder: use your own figure
As it is now
A$5,600
Answered and followed up
A$5,600
Given a real range in the first reply
A real range, not “someone will be in touch”
As it is now
11
Answered and followed up
40
Site assessments booked
As it is now
9
Answered and followed up
16
Proposals sent
As it is now
8
Answered and followed up
14
Proposals that then went quiet
As it is now
6
Answered and followed up
11
Of those, still being followed up past week two
Up to three follow-ups by email, stopping when they ask
As it is now
1
Answered and followed up
11
Installs closed from that month's enquiries
Example conversion, not a promise
As it is now
2
Answered and followed up
4
Average residential install, ex GST
Your own figure: a 6.6 to 10kW single-storey install
As it is now
A$6,400
Answered and followed up
A$6,400
What the month's enquiries returned
As it is now
A$12,800
Answered and followed up
A$25,600
What each install cost you in leads
The same A$5,600 of ad spend, divided by what it actually produced
As it is now
A$2,800
Answered and followed up
A$1,400
Recovered from the enquiries that went quiet
As it is now
n/a
Answered and followed up
A$12,800
What the difference costs
As it is now
n/a
Answered and followed up
A$199/mo
no number, no usage billing, plus a one-time A$999 set-up. 30 days' notice to cancel. Prices locked in for your first 12 months.
Every figure here is an example, not a promise. If only one quiet proposal converts, the month recovers A$6,400, not A$12,800. A follow-up doesn’t create demand. It stops you dropping people who already want solar. Run it with your own figures → · Time your own reply speed →
Price

AI receptionist for solar installers: what it costs

Choose by how your enquiries arrive. If your customers ring: Growth, A$499 a month. If they fill in quote forms: Starter, A$199. If you answer yourself: Smart Tools from A$29.

If your customers ring

Growth: A$499 a month

Plus a one-time A$1,999 set-up fee, ex GST. It answers your phone on the first ring, day or night. Callers who hang up get a text back. Australian mobile number included, or keep yours and divert. Unlimited calls and messages, fair use applies. Calls A$0.03 a minute and texts billed by use, usually A$30 to A$70 a month. About Growth →
If they fill in quote forms

Starter: A$199 a month

Plus a one-time A$999 set-up fee, ex GST. It answers quote forms, web chat, Facebook, Instagram and email in seconds, books the check and follows up by email. No phone line. Unlimited conversations, fair use applies. About Starter →
If you answer yourself

Smart Tools: from A$29 a month

No set-up fee, and you do the answering. Get Found (A$29) handles review links and your Google profile. Get Organised (A$59) adds your customer and job list. Get Connected (A$89) puts every message in one inbox. About Smart Tools →
Only Growth and Pro answer a phone. Smart Tools and Starter have no phone number. Pro starts from A$799 a month, with set-up from A$2,499. On Growth and Pro, texts are A$0.11 sent and A$0.02 received. Set-up takes 7 to 10 business days on Starter and 10 to 14 on Growth. The monthly fee starts the day your AI goes live. All prices ex GST, locked in for your first 12 months. Month to month, no lock-in, 30 days’ notice to cancel. Do you need a phone number? → · Full pricing →
Questions

What solar installers ask before they start.

It speaks naturally, in your business’s name, and says it’s an AI assistant in its first sentence. You hear it and test it before it answers a real customer. What people mind is waiting days for a reply.

No. It only offers times that are free in your calendar, at the lengths you set. It quotes only the ranges you approved. Faults on an existing system are never booked: they come straight to you. Every call and chat is written up, so you can check it.

Growth is A$499 a month plus a one-time A$1,999 set-up fee, ex GST. Calls are A$0.03 a minute and texts A$0.11 sent and A$0.02 received, billed by use. Most businesses spend about A$30 to A$70 a month on those. Starter is A$199 a month plus A$999 set-up, with nothing billed by use.

No. It’s month to month, with no lock-in contract and no exit fee. Give 30 days’ notice to cancel. Prices are locked in for your first 12 months. The set-up fee isn’t refundable, except where the law requires it or for a billing error.

Yes. On Growth, keep the number on your van and website. Divert calls to the AI when you choose: after hours, on a roof, or all the time. Or use the Australian mobile we include. Starter needs no phone number. How call forwarding works →

Example figures. At A$150 a lead, A$199 a month is about one and a third enquiries. The first year is A$2,388 plus the A$999 set-up, roughly 23 enquiries’ worth. So it needs to save about two enquiries a month in the first year. The cost per install matters more: see the example month above. Run it with your own figures →

Hear it take a solar enquiry.

Thirty minutes on a video call, no obligation. We run a solar enquiry like yours, by phone and by quote form, so you hear what your customers would get.