With LeadGenie’s website chat for small business, you reply yourself on Get Connected (A$89 a month, no set-up fee), or the AI replies in up to 3 seconds, day or night, on Starter (A$199 a month plus A$999 set-up). The chat box sits on your website, every chat lands in your one inbox, and we install it. Prices ex GST.
It’s 9:30pm. Someone with a problem has your site open, with two competitors in the other tabs. They won’t ring a mobile that goes to voicemail, and they don’t trust contact forms. So they close the tab, and you never knew they were there.
Live chat lets them ask now, from their phone, and takes their name and number first.
We write it, install it and test it with you.
The chat box sits on your site in your colours. It asks for a name and a mobile or email, then their question.
It joins your one inbox with Facebook, Instagram and email, and an alert goes to your phone.
On Get Connected you reply from your phone, in the chat or by email. On Starter the AI replies in up to 3 seconds, day or night.
All six come with both plans. On Get Connected you type the replies; on Starter the AI does. Texts and calls start on Growth.
Name and mobile or email first, so a closed tab isn’t a lost job.
The alert shows where they asked from: your emergency page or your about page.
On Get Connected it says when you’ll be back. On Starter the AI answers.
With Facebook, Instagram and email, one conversation per customer. How the one inbox works
Your colours, your greeting and your spot on the page.
Most chats happen on a phone, at night. It’s built for that.
Example business: an electrician in Ryde on Starter. At 9:12pm the AI answers. On Get Connected, you’d reply from your phone.
It takes a name and a way to reach them before the question. In a free demo we run it with your kind of enquiries.
Running now for Employment Star, Dealia and Advantek Australia, set up by our team in Parramatta. A person answers weekdays, 8:30am to 5:30pm.
On Starter the AI tells every visitor it’s an AI assistant. Customer data is hosted in the United States, not sold, and not shared for anyone else’s purposes. How your data is held →
It turns visitors you already have into enquiries. We don’t run ads or SEO.
We add the chat box to the site you already have.
The chat still works while they’re on your site.
Same chat box on both plans. The difference is who types the answer.
Get Connected: A$89 a month, no set-up fee. You reply. Includes the chat box, your one inbox, Get Organised (A$59 on its own) and Get Found (A$29 on its own).
Starter (Answer my messages): A$199 a month plus A$999 set-up. The AI replies on web chat, Facebook, Instagram and email. Unlimited conversations, fair use applies.
Not included: texts and calls. Those start on Growth, A$499 a month plus A$1,999 set-up.
Prices ex GST · Locked in for your first 12 months · Month to month, no lock-in, 30 days’ notice to cancel
Example: what separate tools for the same job typically cost a month. Texts aren’t part of Get Connected: they start on Growth.
On Get Connected, yes: a person on your team replies. The alert comes to your phone with the page they were on, so a reply takes seconds. If nobody can, choose Starter: the AI replies day or night.
On Starter it writes in your words, from prices and answers you approve, and says it’s an AI assistant. On Get Connected you type every reply. See how the chat test works →
Almost certainly. It’s one line of code for WordPress, Wix, Squarespace, Shopify or a custom build. We add it for you, or send your web person a short note.
On Starter it answers only from what you’ve approved. If it isn’t sure, it takes the details and flags the chat for you. You can read every chat, and we can change its answers.
No. Month to month, no lock-in, no exit fee, 30 days’ notice to cancel. Prices are locked in for your first 12 months. The Starter set-up fee isn’t refundable, except where the law requires it or for a billing error.
Get Connected: A$89 a month, no set-up fee, nothing billed by use. Starter: A$199 a month plus A$999 set-up, unlimited conversations, fair use applies. All ex GST. Texts and calls need Growth, A$499 a month. AI plan prices
Website chat, or live chat, is a chat box on your site where visitors type a question instead of ringing or filling in a form. LeadGenie’s lands in one inbox with Facebook, Instagram and email. Guide: click to text or web chat? →
A 30-minute video call, no obligation. We show you the chat box with your kind of enquiries and tell you which plan fits, including when it’s the cheaper one.
