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LeadGenie · Cleaning
The first complete answer wins
Starter · A$199
Vol. 2026
Home / Industries / Cleaning Services
Answer my messages · Starter plan

Booking and quotes for cleaning businesses: reply first with a price

LeadGenie is a booking system for cleaning businesses that replies to every quote request in seconds. It quotes from your price list, offers free times from your calendar and books the clean. For cleaners whose work arrives typed: A$199 a month on Starter, plus A$999 set-up, ex GST. If your customers ring, Growth answers calls.

  • Answers web chat, quote forms, email, Facebook and Instagram
  • Says it’s AI, and passes you the chat when they ask for you
  • Set up for you in 7 to 10 business days
Cleaning, at a glance
How leads arrive
Typed: quote forms, web chat, email, Facebook, Instagram
When
Evenings and Sunday nights, before a move
First reply
A price and a free time, in one message
Lands on
Starter · A$199 a month
Set-up time
7 to 10 business days
24/7
Every message answered, any hour
2
Things every reply carries: a price and a time
A$199
A month on Starter, ex GST
A$999
One-time set-up fee

Example: a bond clean quote

Sunday, 8:14pm: four cleaners, one message.

Example business. She typed the same message into four cleaners’ websites. The first reply with a price and a time won.

8:14 pm
Enquiry
“Hi, need a bond clean for a 3 bed 2 bath townhouse in Merrylands, keys go back Friday. How much?”
What's happening
8:14 pm
The assistant
“You’re chatting with Marlow Cleaning’s AI assistant. A three-bed, two-bath bond clean is A$520, including the oven, cupboards and inside windows. Carpets are A$45 a room. For keys back Friday, I have Thursday from 1pm or Friday at 7am. When does your truck leave?”
What's happening
8:17 pm
Enquiry
“Truck’s Thursday morning, done by 11. Yes to carpets, all 3 bedrooms. Will I definitely get my bond back?”
8:18 pm
The assistant
“Thursday at 1pm, then: A$655 with carpets. I can’t promise the bond back, because your property manager and landlord decide that. But if the agent flags any cleaning within 72 hours, we redo it free. What’s the address, and how do we get in?”
What's happening
Result
She sent the address and lockbox details at 8:21. Booked before the other three replied.
Example business: the name and prices are made up. On Starter, the confirmation goes by email. How the chat assistant works →
From the example

It won't promise the bond back.

Most replies in her inbox promise the bond back. Yours says who decides it: the property manager and the landlord. Then it states your re-clean promise, in your words and with your time limit. That’s a promise you can keep.

What it does

What it does, and what it hands to you.

It answers, quotes and books the routine enquiries. Anything that needs you comes straight to you.

What it does

The routine part of every enquiry

In seconds · Any hour · Every enquiry
Answers in seconds, any hour: forms, web chat, email and social messages.
Quotes from your price list, with every extra priced.
Asks for the window, then offers free times inside it.
Books the clean with the address and access, then emails a confirmation.
What it hands to you

The part that needs a person

Immediately · By your rule · Every time
Re-clean requests and complaints, word for word, the same hour.
Jobs your list doesn’t cover, like heavy build-up or after-builders cleans.
Commercial and short-stay work, with a walk-through booked for you.
Anyone who asks for you. It passes you the chat.
You choose where the line sits, and you can move it later. How booking works →
Safety rules

What it will never do.

Some enquiries need you, not an assistant. These rules are fixed, and a customer can’t talk it out of them.

Hard stop

Never advises on mould or chemicals

Mould, hazardous chemicals, biohazard, hoarding or possible asbestos: no advice, no price, no time. It sends the details to you straight away.
The bond

Never promises the bond comes back

The property manager and landlord decide the bond. It says so, then states your re-clean promise.
Prices

Never quotes outside your price list

Bond cleans, carpets and oven extras come only from your list and rules. Anything else goes to you.
Times

Never books a slot that’s taken

It only offers times your calendar shows as free. If nothing fits, it says so.
Fixed rules, not settings. It never gives tenancy advice either: that goes to their agent or tenancy service. What it can get wrong, in our words →
Example

One cleaning business’s month, as an example.

We don’t have a cleaning customer story yet, so every figure here is made up.

An example month
Example business: two vans, owner on the tools
As it is now
Quoted from the van, mostly the next morning
Answered as they arrive
Starter · A$199/mo
Bond-clean quote requests received
As it is now
60
Answered as they arrive
60
Replied to inside ten minutes
As it is now
9
Answered as they arrive
60
First reply carried a price and a time
As it is now
6
Answered as they arrive
60
Bond cleans booked
Example: four in ten who got a complete reply first
As it is now
14
Answered as they arrive
24
Average bond clean, ex GST
As it is now
A$540
Answered as they arrive
A$540
Bond-clean work won
As it is now
A$7,560
Answered as they arrive
A$12,960
Asked about a regular clean
As it is now
0
Answered as they arrive
60
Jobs lost to a bond-back promise
We can’t count it, and it isn’t zero
As it is now
n/a
Answered as they arrive
Some
Extra work, from the same enquiries
As it is now
n/a
Answered as they arrive
A$5,400
What the difference costs
As it is now
n/a
Answered as they arrive
A$199/mo
plus A$999 set-up, ex GST. Prices locked in for your first 12 months. 30 days’ notice to cancel.
Every figure is an example, not a promise. If three in ten book instead of four, the difference is A$2,160, not A$5,400. Run it with your own figures →
Price

Booking system for cleaning businesses: what it costs.

Choose by how your enquiries arrive. If your customers type: Starter, A$199 a month plus A$999 set-up. If they ring: Growth, A$499. If you answer yourself: Smart Tools from A$29. All prices ex GST.

Answer my messages

Starter: A$199 a month

Plus a one-time A$999 set-up fee, ex GST. Prices locked in for your first 12 months. AI answers your quote form, web chat, email, Facebook and Instagram, quotes your prices and books the clean. No phone line. Unlimited conversations, fair use applies.
If you answer yourself

Get Connected: A$89 a month

No AI and no set-up fee. Every form, chat, email and social message lands in one inbox, with an email alert. Smart Tools start at A$29 a month. If you can reply with a price within ten minutes, this is cheaper. Smart Tools →
If your customers ring

Growth: A$499 a month

Plus a one-time A$1,999 set-up fee, ex GST. For commercial clients and regulars who ring. It answers calls and texts, plus everything in Starter. Keep your number, or use the mobile we include. Calls A$0.03 a minute and texts billed by use, usually A$30 to A$70 a month. How Growth works →
Only Growth and Pro answer a phone. The Smart Tools (Get Found A$29, Get Organised A$59, Get Connected A$89 a month) and Starter (A$199) have no phone number. Pro is from A$799 a month, with set-up from A$2,499. Growth and Pro texts are A$0.11 sent and A$0.02 received. Month to month, 30 days’ notice to cancel. Do you need a phone number? → · Full pricing →

Cleaning booking system questions

What cleaners ask before they start.

It writes naturally, in your business’s name, and says it’s an AI assistant first. You test it before it answers a customer. What customers mind is waiting until Monday for a price.

No. It only offers times your calendar shows as free, and quotes only from your price list. Anything it can’t price comes to you. Every conversation is saved for you to check.

Starter is A$199 a month plus a one-time A$999 set-up fee, ex GST, with nothing billed by use. If your customers ring, Growth is A$499 a month plus A$1,999 set-up, and its calls and texts usually add A$30 to A$70 a month. Prices are locked in for your first 12 months.

No. It’s month to month, with no lock-in contract and no exit fee. Just give 30 days’ notice to cancel. The set-up fee isn’t refundable, except where the law requires it or for a billing error.

Yes. Starter doesn’t touch your phone: it answers typed enquiries only. On Growth, you keep your number and divert calls when you choose, or use the mobile we include. How call forwarding works →

See it answer a cleaning quote.

Thirty minutes on a video call, no obligation. We run a cleaning enquiry like yours, so you see the reply your customers would get.