LeadGenie’s AI receptionist answers your business phone on the first ring, day or night. It asks your questions, quotes your prices, books the job and texts you the details. Built for Australian tradies and small businesses: A$499 a month on Growth, plus A$1,999 set-up, ex GST.
You’re under a sink, up a ladder, mid-quote or driving. The phone rings and you can’t take it. By the time you ring back that evening, they’ve booked whoever answered.
Your phone rings hardest when you’re least able to answer: on a job, after hours and over a long weekend. Those urgent calls are the ones worth the most.
One call, three steps. You stay on the job.
Day or night, in your business’s name. It says it’s an AI assistant and asks what’s happening.
Your questions, in your order: job type, address, urgency. Then your prices, from the price list you gave us.
The job goes into a free time in your calendar and the customer gets a text. You get one too, with the details.
We write it, train it and test it with you before it answers a single customer. How we set it up for you →
Everything below is standard on Growth. No add-ons, no per-feature charges.
First ring, every hour, public holidays included. It can pick up only when you’re already on a call, or take every call. Your choice.
Quotes from the price list you give us: call-out fees, hourly rates, after-hours loading. Anything custom, it books you in to quote.
Booked into free times with travel time between jobs, not a request you have to confirm later.
A text the second the call ends: who rang, what they need, what was quoted and when it’s booked. Every call is recorded and written up too.
Anyone who asks for you gets a message taken and a call-back requested. It never argues the point.
SEO cold callers and energy resellers are handled politely and never reach your phone.
Example business. Here’s how an after-hours call goes, from the first ring to a booked job in about a minute and a half.
“Good evening, you’ve reached Bennett Plumbing. I’m the AI assistant here, and I can book you in or get Dave to call you back. What’s happening?”
“That’s one to get on tonight. Can you turn the mains off at the meter for me? And what’s the address? I need to check we cover it.”
“After-hours call-out is A$180 for the first hour, then charged in fifteens. Dave can be there by about half nine. Shall I book that in for you?”
“Booked. Dave’s on his way, 9:30 tonight. You’ll get a text with his name and the rate. Keep the mains off and put a bucket under it if you can.”
Example call for an example business, built from the shape of real ones. Your rates, questions, service area and tone are set up for you.
Running now for Employment Star, Dealia and Advantek Australia, set up and looked after by our team in Parramatta.
It says it’s an AI assistant in its first sentence. Anyone who asks for you gets a message taken and a call-back requested, straight away.
Recordings and written copies of each call sit on the customer’s record for you to check. Customer data is hosted in the United States.
Personal information is handled under the Privacy Act 1988, and messages follow the Spam Act 2003. A person answers on weekdays, 8:30am to 5:30pm.
Growth includes everything in Starter too, so web chat, Facebook and email are answered by AI as well. Every AI plan is set up for you.
A month, ex GST, plus A$1,999 one-time set-up. Your phone answered day and night, plus everything in Starter.
A month, ex GST, plus A$999 set-up. No phone line: web chat, Facebook, Instagram and email answered instead.
A month, ex GST, with a set-up fee from A$2,499. Adds a specialist voice assistant, and can take payments and deposits*.
Prices ex GST · Locked in for your first 12 months · 30 days’ notice to cancel · Calls A$0.03 a minute and texts billed by use, usually A$30 to A$70 a month
* Pro only. Payments availability depends on your plan, your payment provider and your business type. Conditions apply — we’ll confirm what’s supported for you before you sign up.
The full monthly cost of covering your phone with a person, next to covering it with LeadGenie Growth.
Indicative figures for an Australian full-time receptionist on a A$60,000 salary, at the 12% superannuation guarantee rate. Excludes payroll tax, workers’ compensation and leave loading, which push the left column higher. GST excluded on both sides. On Growth, calls (A$0.03 a minute) and texts are billed by use on top, and the one-time A$1,999 set-up fee isn’t included. The full comparison, including the things a person does better →
It speaks in your business’s voice and tells callers it’s an AI assistant in its first sentence. You hear it and test it before it answers a single customer. What callers mind is voicemail, and this answers on the first ring.
It takes a message and requests a call-back for them straight away, the first time they ask. It doesn’t argue or try to keep them on the line. You choose who gets the call-back requests and when.
Yes, from the price list you give us: call-out fees, hourly rates, after-hours loading and fixed-price jobs. It never makes up a number. For anything custom, it books you in to quote it properly.
Yes. Most businesses keep their number and divert calls to the AI when they choose: after hours, when the line’s busy, after four rings, or all the time. You can also use the Australian mobile number we include. How to set up call forwarding
On LeadGenie it’s A$499 a month on Growth plus a one-time A$1,999 set-up fee, ex GST. Calls are A$0.03 a minute and texts A$0.11 each, billed by use, and most businesses spend about A$30 to A$70 a month on those. Prices are locked in for your first 12 months, with 30 days’ notice to cancel.
Every call is recorded and written up, so you can hear exactly what happened. We listen back to real calls in the first few weeks and fix the answers, at no extra cost. If a call is outside its brief, it takes the details and asks you to ring back. It never guesses.
Thirty minutes on a video call. We run a real enquiry for your kind of business, so you hear exactly what your callers would get.
