Google Business Profile help: more calls from your Google listing
LeadGenie’s Google Business Profile help for Australian small businesses gets your listing right with you, then keeps it right. We fix your category, services, hours and photos, watch for changes that shouldn’t be there and draft a reply to every review for you to approve. It’s part of Get Found: A$29 a month ex GST, no set-up fee.
Your profile stays yours: we’re added as a manager
A reply drafted for every review, posted when you approve
All six come with Get Found at A$29 a month, and every plan above it.
01
The right primary category
It decides which searches you can appear in, so we choose it with you.
02
Services, hours and attributes
Every service you do, in your customers’ words, and hours that are true, public holidays included.
03
Details that match your website
Name, phone and website the same everywhere Google looks, so the call button rings the right phone.
04
Every review answered
An email alert when a review lands and a reply drafted in your tone. Nothing posts until you approve it.
05
Changes caught and put back
As a manager, we see Google’s notices about changes to your profile, and the wrong ones get reversed.
06
No promise of a ranking
Google ranks on relevance, prominence and distance. A right profile gets you considered, but nobody honest can promise a ranking, the map results or reviews.
Who does what
Each part of your profile, kept right.
What Google does with each part, what we do and what stays with you.
The profile, line by line
On your profile
What Google does
Today
On Get Found
Us
Still yours
You
The facts about you
Primary category
What Google does
Decides which searches you can appear in at all
On Get Found
Chosen with you, once
Still yours
Nothing to do
Services and attributes
What Google does
Answers "do they actually do this?"
On Get Found
Written out in full
Still yours
Tell us when they change
Hours and public holidays
What Google does
The “open now” line a customer checks first
On Get Found
Kept current
Still yours
Tell us about holidays and shutdowns
Phone number and website
What Google does
The buttons a customer actually presses
On Get Found
Checked against your site
Still yours
The phone is yours to answer
Business description
What Google does
Source material for Google's own answers about you
On Get Found
Rewritten with you
Still yours
Nothing to do
The proof
Photos
What Google does
What a stranger judges you on before reading a word
On Get Found
Added and kept current
Still yours
Send us real job photos
Reviews
What Google does
The first thing read, and the basis of "are they any good?"
On Get Found
Alert on every one
Still yours
Ask every customer
Your replies to reviews
What Google does
Shown under each review, to everyone who reads it
On Get Found
Drafted in your tone
Still yours
Approve it, about a minute
Activity
Edits suggested by others
What Google does
Some are applied without the owner agreeing
On Get Found
Watched and corrected
Still yours
Nothing to do
Updates and offers (posts)
What Google does
Shown on the profile as recent news
On Get Found
Not on Get Found
Still yours
Yours, or Get Connected A$89
Example
Closed on Saturdays, according to Google.
Example business: a plumber in Penrith. His profile still said closed on Saturdays and had a one-star review with no reply.
On the set-up call we fixed the hours and drafted a calm reply, which he approved in a minute. Now a Friday night search shows the right hours, and the call button rings his mobile.
Reviews, the honest way
Every customer gets the same request.
We never write, buy or reward reviews, and we won’t set up asking that skips unhappy customers. A 4.6 from real customers beats a 5.0 nobody believes.
Your Google profile help comes with Get Found, along with review requests, alerts, drafted replies and the review widget. A$29 a month ex GST, no set-up fee, no usage bill, live in 3 to 5 business days. It doesn’t answer calls or messages, and there’s no phone number.
Prices ex GST, per month · Each plan includes the one below it · Smart Tools: no set-up fee, no usage bill · Starter: A$999 set-up, monthly fee from the day it goes live · Locked in for your first 12 months · Month to month, no exit fee, 30 days’ notice to cancel
Example year
A year of keeping it right, in hours.
Example business: one Google profile kept right for a year.
One profile, one year
Doing it yourself
Illustrative
On Get Found
Your time only
Setting it up properly, once
Category, services, hours, description, photos
Doing it yourself
3 h
On Get Found
20 min
The set-up call
Replying to 40 reviews
About 8 minutes each yourself · about 1 minute to approve a draft
Doing it yourself
5 h 20 min
On Get Found
40 min
Checking it hasn't changed
Monthly, about 15 minutes
Doing it yourself
3 h
On Get Found
0
New photos, four times a year
Choosing, cropping and uploading · or sending them to us
Doing it yourself
1 h 20 min
On Get Found
20 min
Hours and services when they change
Four changes in a year
Doing it yourself
1 h
On Get Found
8 min
Your time, in a year
Doing it yourself
13 h 40 min
On Get Found
1 h 28 min
What each hour back costs
A$348 a year, over 12 h 12 min returned
Doing it yourself
Nothing spent
On Get Found
About A$29 an hour
A quieter business, already set up
A dozen reviews a year, so less to save
Doing it yourself
6 h 56 min
On Get Found
40 min · about A$56 an hour back
Every figure is illustrative, not a quote. Some owners reply to a review in two minutes, not eight. If you’d honestly do all this yourself, keep doing it. What else Get Found includes →
No. It stays in your Google account, in your name. We’re added as a manager, and you can remove us from inside Google at any time. If you cancel, nothing on the profile changes and your reviews stay.
No, and nobody honest can promise it. Google ranks local results on relevance, prominence and distance from the person searching. A right profile gets you considered for the searches you should be in. See what’s holding yours back with our free Google Business Profile audit.
Very little. Spend about 20 minutes on the set-up call, send us good job photos and a line when your hours or services change, and approve each drafted reply, about a minute a review.
We’ll tell you exactly what Google is asking for and walk you through it. Google verifies and reinstates profiles itself, often by asking for a short video of your premises, vehicle or tools, on its own timeline. Our guide: log in, verify and fix a suspension →
Get Found is A$29 a month ex GST, with no set-up fee or usage bill, and the review tools are included. Prices are locked in for your first 12 months. It’s month to month, with no lock-in, no exit fee and 30 days’ notice to cancel. Smart Tools pricing →
Find out what Google is saying about you.
Thirty minutes on a video call. We open your Google profile with you and go through it line by line, and if it’s already right, we’ll say so.