Google review software: more reviews without chasing customers
LeadGenie’s Google review software makes asking every customer for a review a one-tap job, by link, QR code or email. It alerts you when a review lands, drafts a reply for you to approve and shows your live rating on your website. Built for Australian tradies and small businesses: Get Found, A$29 a month ex GST, no set-up fee.
Every customer gets the same request
Replies drafted in your tone, posted when you approve
The customer says “great job, I’ll leave you a review” and means it. Then they close the gate and forget. Meanwhile someone two suburbs over is comparing three businesses on their phone at nine at night, and the one with more recent reviews gets the call.
Most small businesses have years of good work that nobody outside the customer’s kitchen has heard about. Nobody asked.
How to get more Google reviews
Ask every customer. Approve every reply.
On Get Found you press send. From Starter, the asking can happen by itself.
By hand
Three steps on Get Found
Get Found A$29 · Get Organised A$59 · Get Connected A$89
Ask every customer
Hand over your link or QR code before you leave, or send it by email or from your own phone.
Get the alert and a draft
When a review lands, good or bad, you get an email with a reply drafted in your tone.
Approve the reply
Read it, change it if you like, then approve it. Nothing posts under your name until you do.
All six come with Get Found at A$29 a month, and with every plan above it.
01
A one-tap review link
Opens straight onto your Google review box. Send it by email or from your phone, or print it as a QR code, with scans counted.
02
Branded email requests
A request in your business’s name. You send it on Get Found. From Starter, it goes by itself when a job is marked done.
03
An alert on every review
An email the moment a review lands, good or bad, so you hear about a one-star on the day.
04
Every reply drafted for you
A reply in your tone for every review, the hard ones first. Nothing posts until you approve it.
05
Your rating on your website
Your live rating and latest reviews beside your enquiry form, updating by themselves. The review widget →
06
Google Business Profile help
Help getting your categories, services, hours and photos right, then watching for changes Google makes. Your Google profile →
Where your reviews get read
A review nobody sees isn't doing much.
Collecting reviews is half the job. The other half is being seen where people decide.
Where your reviews work
Where
Who reads it there
The customer
What we do
Us
Still yours
You
Where strangers find you
Your Google profile
Who reads it there
Anyone comparing you with the next listing
What we do
Alerts and drafted replies
Still yours
Approve the replies
Google's own answers about you
Who reads it there
Anyone asking Google if you’re any good
What we do
More recent reviews for it to draw on
Still yours
Nothing to do
Your replies under each review
Who reads it there
Future customers, mostly
What we do
Drafted in your tone
Still yours
About a minute each
Where you do the talking
Your own website
Who reads it there
People deciding whether to enquire
What we do
Live rating and latest reviews
Still yours
Nothing to do
Invoices, dockets and the van
Who reads it there
Customers and their neighbours
What we do
QR codes, with scans counted
Still yours
Print them
Quotes and emails
Who reads it there
People comparing your quote
What we do
Your review link, ready to paste
Still yours
Add it to your signature
Social media
Who reads it there
Followers and their friends
What we do
Not on Get Found
Still yours
Yours, or the planner in Get Connected A$89
Example
One finished job, one new review.
Example business: an electrician on Get Found. About a minute of the owner’s time.
Tue 3:12pm
Dan sends the request · Email
“Hi Priya, thanks for having us out today. If you’ve got thirty seconds, a Google review would mean a lot. It’s one tap. Thanks, Dan”
Why it works
The same email goes to every finished job, good or bad
Tue 8:40pm
Priya leaves four stars · Google
“Dan was on time and explained everything. Took a bit longer than quoted because of old wiring, but he rang ahead to tell us. Would use again.”
What just happened
Four stars with a small complaint: the kind strangers believe
Tue 8:41pm
The alert, and a drafted reply · Email
“Thanks Priya, glad the switchboard’s sorted. Older homes sometimes hide a surprise behind the wall, and we’d always rather tell you than leave you guessing. Dan”
What Dan does
Approves it over coffee next morning. About a minute
Result
One email, one minute of Dan’s time, and a review that keeps working for years.
Names are invented. Not every request gets a review, and not every review is four stars.
When a bad review lands
A bad review, answered well.
Nobody enjoys the bad one. But a profile with nothing under five stars reads as edited. What people read is your worst review and what you said back, so the hard ones get a calm reply drafted first, for you to approve.
Only Google publishes or removes reviews, and only ones that break its rules. We can help you flag one that does.
Every customer
The same request for everyone
Every customer gets the same request, however the job went. We never write, buy or reward reviews, and won’t set up asking that skips unhappy customers.
Your reviews belong to your Google profile: if you cancel, every review and reply stays. Requests carry an unsubscribe line, as the Spam Act 2003 expects, and the ACCC treats fake or cherry-picked reviews as misleading. Customer data is hosted in the United States, not sold, and not shared for anyone else’s purposes. How we handle customer data →
Price
Get Found: A$29 a month
The Smart Tool with every review tool on this page:
Review requests by link, QR code or an email you send
An alert for every new review
Replies drafted for you to approve
The review widget for your website
Help with your Google Business Profile
Ex GST, with no set-up fee. Set up for you in 3 to 5 business days. Month to month, with 30 days’ notice to cancel. It doesn’t answer calls or messages, and there’s no phone number.
Prices ex GST, per month · Each plan includes the one below it · Locked in for your first 12 months · Month to month, no lock-in, no exit fee, 30 days’ notice to cancel · Growth calls A$0.03 a minute, texts A$0.11 sent and A$0.02 received, usually A$30 to A$70 a month (an estimate)
Example business: thirty jobs a month for a year, once without asking and once asking every customer on Get Found.
One business, one year
Not asking
Illustrative
Asking every customer
On Get Found
Jobs finished
Thirty a month
Not asking
360
Asking every customer
360
Customers asked
Link, QR code or an email you send
Not asking
0
Asking every customer
360
Reviews that turn up anyway
Unprompted, mostly the very happy or the very unhappy
Not asking
6
Asking every customer
6
Reviews from asking
About one in five of those asked
Not asking
0
Asking every customer
72
Reviews with a reply under them
Drafted for you, approved in about a minute
Not asking
2
Asking every customer
78
New reviews in the year
Not asking
6
Asking every customer
78
What each new review costs
A$348 a year, over 78 reviews
Not asking
Nothing spent
Asking every customer
About A$4.46
If you already ask every customer in person
Asking face to face, you already get them
Not asking
About 78
Asking every customer
About 78 · A$29 buys the replies and the widget
Every figure is illustrative, not a promise: the one-in-five rate swings with your trade and how soon you ask. If you already ask everyone in person, the bottom row is you.
Yes. Google encourages businesses to ask for reviews. What breaks its rules is rewarding reviews, writing them, or asking only the customers you expect to be happy. We don’t do any of those, and we won’t set it up that way. How to get more Google reviews within the rules
Not if you ask once. On Get Found you send each request yourself. From Starter it’s one email per finished job, and anyone who ignores it isn’t chased. Every email has an unsubscribe line.
You get an alert the day it lands and a calm reply drafted first, for you to approve. Future customers read your reply as closely as the complaint. Only Google can remove a review, and only one that breaks its rules. We’ll help you flag it.
Two things: send or hand over your link after each job, and approve each drafted reply, about a minute each. After a 20-minute call we set up the rest, live in 3 to 5 business days. You don’t even need a website. Only the widget does.
Get Found is A$29 a month, ex GST, with no set-up fee and no usage bill. Get Organised is A$59 and Get Connected A$89, and each includes the one below it. Smart Tools pricing →
No. It’s month to month, with no lock-in, no exit fee and 30 days’ notice to cancel. Prices are locked in for your first 12 months. If you cancel, every review and reply stays on your Google profile.
It depends on how many you have now. A business with 40 reviews at 4.3 stars needs 30 more five-star reviews to reach 4.6, while one with 200 reviews needs 150. Our free Google review calculator works out yours, and the Google review link generator makes your link.
See how many reviews you’ve earned.
Thirty minutes on a video call. We look at your Google profile with you and show you what the next customer sees. Or check your profile free →