LeadGenie is an AI receptionist and AI chat service for Australian small businesses. It answers your calls, texts, web chat and social messages day and night, quotes your prices and books the job, set up for you by a team in Parramatta. From A$29 a month, ex GST.
Nights, weekends and public holidays included.
You’re under a sink when the phone rings. By the time you ring back at 6pm, they’ve booked the plumber who answered.
LeadGenie answers first, in your business’s voice, with your prices and your free times, and then books the job.
Up to 3 seconds on every channel, every hour of every day, including 2am on a public holiday.
Nights, weekends and holidays included. Nothing sits in a queue until Monday.
CRMs, calendars, email and accounting tools. Works with the tools you already run on.
Pick by how your customers get in touch. Every plan is set up for you, with prices in Australian dollars.
Very busy phone? Pro from A$799 a month adds a specialist voice assistant, and can take payments and deposits*. Not sure which you need? Do your customers ring or type?
Prices ex GST and locked in for your first 12 months. 30 days’ notice to cancel.
* Pro only. Payments availability depends on your plan, your payment provider and your business type. Conditions apply — we’ll confirm what’s supported for you before you sign up.
A call, text, web chat message, form submission or Instagram DM arrives — on any channel, at any hour.
In your business’s voice, with your prices, your service area and your free times. It asks the job type, urgency and location as it goes.
Booked into your calendar with a reminder, and the customer is added to your customer list. You get a text or email with the details, not a to-do.
Here’s what stands behind it, and where to check for yourself.
Every caller and chatter is told they’re talking to an AI assistant, and it never makes up a price. Our AI disclosure →
We set it up, test it with you and look after it. A person answers on weekdays from 8:30am to 5:30pm. About us →
Customer data is hosted in the United States. Our privacy and security pages say who can see it and how it’s handled. Data and security →
Every hour your enquiries sit unanswered is revenue quietly moving to whoever picked up first. A thirty-minute demo shows you what changes.
Capture the emergency call while competitors sleep.
Quote and book before the third quote request.
Service and parts enquiries handled end to end.
Recurring bookings and reminders, handled for you.
Reply within seconds of a high-intent form.
Answer enquiries before the listing goes cold.
Turn a browse into a store visit.
Stay on the tools. Let the AI take the phone.
It speaks in your business’s voice and tells people it’s an AI assistant. You hear it and test it before it answers a single customer.
No. It only offers times that are free in your calendar, and you decide which jobs it books and which it passes to you.
Yes, on Answer my phone (Growth) and Pro. You can also forward calls from the number you have now.
No lock-in. Every plan is month to month with 30 days’ notice to cancel. AI plans have a one-time set-up fee.
It only uses the prices and answers you approve. If it doesn’t know, it takes a message and books a call-back, and we fix the answer for next time.
Answer my phone is A$499 a month plus a A$1,999 set-up fee, and calls and texts are billed by use (most businesses spend about A$30 to A$70 a month). Answer my messages is A$199 a month plus A$999 set-up. Reviews and tools start at A$29 a month. All ex GST.
Thirty minutes on a video call. We run a real enquiry for your kind of business, so you see exactly what your customers would get.
