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Win More Skin Clinic Clients — And Book Them Faster — With AI Built for Australian Clinics.

Your clinic’s AI Patient Coordinator answers every enquiry on your website, Facebook, Instagram, and Google — day or night — and books the consultation before they move on. Automate front-desk tasks, fill more consultation slots, reduce no-shows, and turn more visitors into loyal, high-value clients. With text-based communication, unified lead management, and smart automations, you’ll deliver the premium, seamless
experience today’s clients expect—without adding headcount.

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Radiance Med Spa & Skin Clinic

“LeadGenie’s webchat and text messaging have completely transformed how we connect with potential clients. It’s now our primary communication channel for new enquiries, and we’ve seen at least a 50% increase in both leads and conversion rates since we started. Clients love the instant replies, and our front desk loves the time it saves.”
— Sarah Mitchell, Clinic Director, Radiance Med Spa & Skin Clinic (Sydney, NSW)

50%

higher consultation conversion rate

1,318

SMS subscribers — built from zero in 8 months, with an average open rate of 98%

ai patient coordinator

Your AI Patient Coordinator: Always On, Always Booked.

Your website visitors don’t keep office hours—and neither should your lead response. LeadGenie’s AI Patient Coordinator greets every visitor the moment they land on your site, answers common questions about treatments, pricing, and availability, and books consultations in real time. Whether it’s 3 p.m. or 3 a.m., your AI assistant follows up with every lead, answers their questions, and locks in a consultation booking—before they call the clinic down the road.
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Book more consultations and reply faster with AI

Convert more clients with a textable form on your site.

Modern clients expect instant, mobile-friendly communication. LeadGenie’s textable contact form captures up to 11x more leads than traditional email forms — because clients actually respond to texts. Visitors simply enter their number, hit “text us,” and start a real conversation with your clinic—right from their phone. No waiting, no email black holes, just immediate engagement that turns browsers into booked consultations. Add it to your homepage, treatment pages, or promotions landing pages and watch your pipeline grow.
Learn About Webchat

Centralise your communications.

Juggling texts, Facebook messages, Instagram DMs, phone calls, and email enquiries across multiple apps wastes time and loses leads. LeadGenie’s unified inbox brings every conversation into one clean dashboard—whether a lead texted from your website, called your main number, or messaged you on social. Your team can respond to enquiries up to 5x faster — without switching between apps. send appointment reminders, share aftercare instructions, request payments, and follow up on package renewals—all from one place. No more scrambling between platforms or missing messages buried in a DM folder.
Explore the Unified Inbox

Reply to your website contact forms with a text, automatically.

Already have a “Contact Us” form on your site? Don’t let those leads sit in your email inbox for hours. LeadGenie automatically converts form submissions into instant text conversations, so every enquiry gets a personal, two-way SMS reply within seconds. This simple shift—email to text—can significantly lift your form-to-consultation conversion rate — because a live text conversation beats a silent inbox every time.
Learn About Website Contact Forms

Give your skin clinic a competitive edge with a smoother operating system

Every Call Captured — AI Transcripts & Summaries, Automatically.

Phone calls are still a major part of aesthetics bookings—but they’re easy to forget or misremember. With LeadGenie Phones, your team makes and receives calls from your clinic’s main number via web or mobile app, and every conversation is automatically recorded, transcribed, and summarised by AI. No more “wait, what did that client say about their skin concerns?” or “who was supposed to follow up?” Every call lives in your unified inbox with a searchable transcript and bullet-point summary, so your whole team stays aligned and nothing slips through the cracks.
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Send promo texts in bulk to drive sales and bookings.

Fill last-minute cancellations, promote new treatments, launch seasonal packages, or re-engage dormant clients—all with two-way bulk text campaigns that actually get opened SMS messages average a 98% open rate — compared to just 20% for email. LeadGenie’s text marketing for skin clinics lets you segment your list, personalise messages, and track replies in real time. Clients can book instantly by texting back, and you’ll see higher show rates, better therapist utilisation, and growing lifetime value as clients return for their next peel, laser treatment, anti-wrinkle appointment, or skin consultation.
Learn More About Text Marketing

Attract, convert, and re-engage clients

Explore the advantages skin clinics and med spas gain with LeadGenie.

Missed Call Automation

Automatically send a text when you miss a call, so the conversation continues and the lead isn't lost. Clients appreciate the instant follow-up, and you never wonder "who called?"

Website Leads

Turn visitors into clients by letting them text or call your clinic directly from your site. Capture leads 24/7 with webchat, click-to-text buttons, and embeddable contact forms.

After-Hours Automations

Engage leads even when your doors are closed with smart, scheduled SMS automations. Welcome new subscribers, confirm bookings, and answer FAQs — automatically, even at 11pm on a Sunday.

AI Writing Assistant

Generate polished, on-brand replies to messages and reviews in one click. Save time, stay on-brand, and send polished replies in seconds — every time.

Mobile App

Run your clinic's communications—from texts to payments—from your pocket. Respond to leads on the go, approve transactions, and manage your inbox from anywhere.

Bulk Messaging

Send targeted promotional campaigns and reminders that fill your calendar and boost revenue. Segment by treatment interest, purchase history, or engagement level for maximum impact.

Calling

Make and receive calls from your main clinic number through web or mobile apps, all logged centrally. No more personal cell numbers mixed with business calls.

AI Call Summaries

Get instant transcripts and bullet-point summaries so your team stays aligned on every client call. Perfect for handoffs, follow-ups, and compliance documentation.

Flat Processing Fees

Simple, flat-rate payment processing — no surprise fees. Collect deposits, package payments, and balances via text, fully compliant with Australian payment standards.

Client-obsessed skin clinics

All our messages, one place

"I use LeadGenie all day, every day. It's where I manage appointment questions, send review requests, and coordinate with our therapists. Having everything in one place has made us so much more efficient, and our review count has tripled since we started using the automated review links. Clients love how easy it is to text us, and we love how Organised we are now."

— Emily Torres, Client Coordinator, Luminous Skin Studio (Melbourne, VIC)

Half the admin, double the focus

"Before LeadGenie, we were using three different platforms for SMS marketing, new lead follow-up, and reviews. It was a mess. Now it's all in one dashboard, and our team actually uses it because it's intuitive. We've cut our admin time in half and our front desk can focus on the client experience instead of hunting for messages."

— James Patel, CEO, SkinRevive Med Spa (Brisbane, QLD)

40% more booked consultations

"The instant text responses from our website have been a game-changer. We used to lose leads over the weekend or after hours—they'd just move on to another clinic. Now our AI Patient Coordinator books consultations while we sleep, and we're seeing 40% more booked consults month-over-month — consistently, for the past 6 months"

— Dr. Amanda Chen, Medical Director, Glow Aesthetics & Laser Clinic (Sydney, NSW)

White-glove service, without the overhead

"Our clients rave about how responsive we are. They send a quick text to reschedule, ask about downtime for a treatment, or pay their invoice—and it all happens in seconds. LeadGenie has helped us deliver a boutique, white-glove experience without the boutique overhead. It's honestly the best investment we've made in our practice."

— Marcus & Leila Grant, Co-Owners, Pure Radiance Skin Clinic (Perth, WA)

Connect the Tools You Already Use

LeadGenie integrates seamlessly with the booking systems, calendars, CRM platforms, POS tools, and marketing software your skin clinic already relies on—from Shopify and WordPress to HubSpot, Mailchimp, and dozens more. Keep your data synced, eliminate double-entry, and make your tech stack work together instead of against you. Adding LeadGenie doesn’t complicate your workflow—it simplifies it.
Browse All Integrations

Get Started Today

Grow and scale your skin clinic with an all-in-one lead management and client communication platform designed for modern aesthetics businesses. Attract more high-value clients, reduce admin overwhelm, and deliver the premium, seamless journey your clients expect—all from one powerful platform.
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Watch a quick demo to see how LeadGenie can transform your business.

Generate more leads. Our AI Employee lifts sales by 30%.

Webchat
Phones
Payments
Reviews
  • Automate interactions: improve conversions and boost sales.
  • Streamlined Communications: Our AI Employee instantly responds to every lead, 24/7, across all channels from one unified inbox.
  • Boost Reviews and Rankings: Automate textable review invites and personalized responses to help you rank higher on Google and Facebook.