Attract more clients and convert them faster with AI-powered jewellery marketing software.

LeadGenie helps independent jewellers, luxury boutiques, and multi-store jewellery brands capture every lead from your website, Google search, and showroom floor. Connect instantly via text and webchat, nurture high-value relationships around engagements, anniversaries, and milestone moments, and turn more enquiries into sales. Build your reputation with more five-star reviews, keep clients coming back with smarter messaging, and cut the admin that slows your team down—all from one platform designed for jewellery retail.

York & Clarke Fine Jewellers

“LeadGenie has completely transformed our online presence. We went from 18 Google reviews to over 200 in just ten months, and the impact on foot traffic and trust has been noticeable. We’re now averaging 25 to 30 qualified leads every month, many of them bridal clients who found us through our reviews. The platform makes it so easy to stay in touch, collect feedback, and close sales faster. I cannot recommend it highly enough for jewellery retailers who want to grow.”

11x

more Google reviews

25–30

leads per month on average

Bring more clients in the door with high ratings and easy communication.

Get more reviews so you can get more foot traffic.

Jewellery purchases are some of the most trust-dependent decisions your customers will ever make. Whether they’re choosing an engagement ring, investing in a luxury watch, or commissioning a custom piece, they want proof that you’ll deliver an exceptional experience. LeadGenie automates text-based review requests immediately after a sale, repair, or consultation, so you collect authentic five-star feedback while the experience is fresh. More reviews mean higher rankings in local search, more clicks to your website, and more calls and walk-ins from shoppers who feel confident choosing you over competitors. When someone searches “jewellers near me,” you’ll be the name they trust.

Win customers where they're shopping—on your site and in person.

Today’s jewellery shoppers move between online research and in-store visits, and they expect to reach you instantly on both channels. LeadGenie turns your website into a lead generation engine by adding click-to-text and click-to-call buttons that let visitors ask questions, check availability, or book appointments without filling out a form. In your showroom, QR codes at the counter or on signage invite customers to text your store with their name, number, and question—perfect for ring sizing enquiries, repair status updates, or custom design consultations. Every conversation flows into one centralised inbox, so your team can respond fast whether the client is browsing from home or standing at your display case.

Keep clients coming back with bulk messaging.

The most successful jewellery retailers don’t wait for customers to remember them—they stay top-of-mind for life’s biggest moments. With LeadGenie’s bulk SMS marketing, you can send targeted messages to hundreds of clients at once: new collection launches, trunk show invitations, VIP shopping nights, holiday gift guides, and personalised anniversary or birthday reminders. Because it’s two-way messaging, customers can reply to reserve a piece, book a private appointment, or ask follow-up questions, turning a simple promo into a real conversation. Keep your brand sparkling in their inbox, and watch repeat visits and basket sizes grow.

Connect with clients faster and easier with AI-powered jewellery marketing tools.

Take payments over text or in person through LeadGenie.

Jewellery sales often involve deposits, custom orders, lay-by plans, and final balances, and your clients expect a secure payment experience. LeadGenie lets you send payment links via text for any transaction, so customers can pay from their phone in seconds without visiting the store. For in-person sales, turn your smartphone into a card reader with tap-to-pay, or connect a simple Bluetooth terminal for fast checkout at the counter or during private appointments. Faster payments mean better cash flow, fewer missed deposits, and a premium experience that matches the quality of your jewellery.

Save hours every week with AI-powered responses.

Your team spends valuable time crafting replies to enquiries, responding to reviews, and writing promotional texts—time that could be spent serving clients on the showroom floor. LeadGenie’s AI Assistant generates high-quality, on-brand responses in seconds, whether you’re answering a question about diamond certifications, thanking a customer for a glowing review, or promoting a new bridal collection. Just click, review, and send. The AI learns your tone and adapts to jewellery-specific language, so every message feels personal and professional. During busy engagement season or the holiday rush, this feature alone can save your team hours every week.

Never forget a call again with AI-powered transcripts and summaries.

High-value jewellery sales often take multiple conversations to close—discussing budgets, preferences, ring sizes, timelines, and design details. LeadGenie’s calling feature lets your team make and receive calls through web or mobile apps, and every conversation is automatically transcribed and summarised by AI. No more scrambling for notes or forgetting what a client said three weeks ago. You’ll have a permanent, searchable record of every preference, promise, and follow-up—essential for managing bespoke commissions, bridal consultations, and VIP relationships. It’s like having a personal assistant on every call.

Attract, convert, and re-engage clients.

See how LeadGenie helps jewellery retailers create standout client experiences and more profitable operations.

Missed Call Automation

Automatically text customers when you miss a call so you never lose a chance to sell that perfect engagement ring or anniversary gift.

Website Lead

Increase leads by letting shoppers text or call your store directly from your website with one tap—no forms, no friction.

After-Hours Automations

Keep leads warm even when you're closed with automated SMS replies that acknowledge enquiries and promise a prompt response.

AI Writing Assistant

Respond to customer messages and reviews in seconds with high-quality, jewellery-specific replies that sound like you.

Mobile App

5. Mobile App payments from your phone—on the showroom floor, at trade shows, or in the workshop.

Bulk Messaging

Send targeted offers, holiday promotions, trunk show invites, and VIP events that drive repeat visits and higher basket sizes.

Calling

Calling Make and receive calls from your jewellery store's number using web and mobile apps, with everything logged and organised in one place.

AI Call Summaries & Transcripts

Get automatic transcripts and bullet-point summaries of every conversation so you never forget important customer details or design requests.

Flat Processing Fees for Payments

Accept card payments with predictable, flat-rate processing—no surprise fees eating into your margins on high-ticket sales.

Join a community of client-obsessed jewellers.

GET MORE REVIEWS

"Before LeadGenie, we had maybe a dozen Google reviews and constantly lost business to competitors with stronger online profiles. Within a year, we collected over 180 genuine five-star reviews, and the difference has been night and day. Walk-in traffic is up, our phone rings more, and clients tell us they chose us because of our ratings. It's the best investment we've made in marketing our jewellery business."

— Marcus Chen, Owner Chen & Sons Jewellers

COMMUNICATE VIA TEXT

"We run three locations, and LeadGenie has been a lifesaver for managing communication across all of them. Patients can webchat or text any of our offices, and the team at each location sees the conversation in real time. We've seen a noticeable uptick in new patient bookings, especially after hours when people are browsing on their phones. It's brought in repeat business we would have missed otherwise."

— Rebecca Thornton, President Thornton Luxury Jewellery

TEXT YOUR CUSTOMERS

"We use LeadGenie to text customers the moment their special orders arrive or their repairs are ready. We can take payment over text before they even leave the house, and have everything beautifully wrapped and waiting when they walk in. Clients absolutely love the convenience, and it's cut our back-and-forth phone tag by at least half. Texting just makes sense for jewellery retail."

— Daniel Park, Store Manager Everly & Park Fine Jewellery

RAISE YOUR PROFITS

"We've integrated LeadGenie into every part of our business—repairs, custom commissions, appraisals, consultations, and walk-in sales. The ROI has been consistent and measurable. We're spending less on paid ads because our reviews bring in organic traffic, our team wastes less time on admin, and we're closing more high-value sales because we respond faster and stay organised. It pays for itself many times over."

— Angela Briggs, Owner Briggs Heritage Jewellers

Connect the tools you already use.

LeadGenie smoothly integrates with the e-commerce platforms, POS systems, CRM tools, booking software, and marketing apps that jewellery retailers rely on every day. Connect your existing tech stack instead of replacing it, reduce double-entry, and create a smoother operation from first contact to final sale. Whether you run a Shopify store, use WordPress for your site, or manage customer data in HubSpot, LeadGenie fits right in.

Get started today.

Grow and scale your jewellery business with an all-in-one retail lead management platform and jewellery retail communication platform built for high-value, trust-driven sales.

Watch a quick demo to see how LeadGenie can transform your business.

Generate more leads. Our AI Employee lifts sales by 30%.