LeadGenie helps independent jewellers, luxury boutiques, and multi-store jewellery brands capture every lead from your website, Google search, and showroom floor. Connect instantly via text and webchat, nurture high-value relationships around engagements, anniversaries, and milestone moments, and turn more enquiries into sales. Build your reputation with more five-star reviews, keep clients coming back with smarter messaging, and cut the admin that slows your team down—all from one platform designed for jewellery retail.
“LeadGenie has completely transformed our online presence. We went from 18 Google reviews to over 200 in just ten months, and the impact on foot traffic and trust has been noticeable. We’re now averaging 25 to 30 qualified leads every month, many of them bridal clients who found us through our reviews. The platform makes it so easy to stay in touch, collect feedback, and close sales faster. I cannot recommend it highly enough for jewellery retailers who want to grow.”
more Google reviews
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Jewellery purchases are some of the most trust-dependent decisions your customers will ever make. Whether they’re choosing an engagement ring, investing in a luxury watch, or commissioning a custom piece, they want proof that you’ll deliver an exceptional experience. LeadGenie automates text-based review requests immediately after a sale, repair, or consultation, so you collect authentic five-star feedback while the experience is fresh. More reviews mean higher rankings in local search, more clicks to your website, and more calls and walk-ins from shoppers who feel confident choosing you over competitors. When someone searches “jewellers near me,” you’ll be the name they trust.
Jewellery sales often involve deposits, custom orders, lay-by plans, and final balances, and your clients expect a secure payment experience. LeadGenie lets you send payment links via text for any transaction, so customers can pay from their phone in seconds without visiting the store. For in-person sales, turn your smartphone into a card reader with tap-to-pay, or connect a simple Bluetooth terminal for fast checkout at the counter or during private appointments. Faster payments mean better cash flow, fewer missed deposits, and a premium experience that matches the quality of your jewellery.

Automatically text customers when you miss a call so you never lose a chance to sell that perfect engagement ring or anniversary gift.

Increase leads by letting shoppers text or call your store directly from your website with one tap—no forms, no friction.

Keep leads warm even when you're closed with automated SMS replies that acknowledge enquiries and promise a prompt response.

Respond to customer messages and reviews in seconds with high-quality, jewellery-specific replies that sound like you.

5. Mobile App payments from your phone—on the showroom floor, at trade shows, or in the workshop.

Send targeted offers, holiday promotions, trunk show invites, and VIP events that drive repeat visits and higher basket sizes.

Calling Make and receive calls from your jewellery store's number using web and mobile apps, with everything logged and organised in one place.

Get automatic transcripts and bullet-point summaries of every conversation so you never forget important customer details or design requests.

Accept card payments with predictable, flat-rate processing—no surprise fees eating into your margins on high-ticket sales.
LeadGenie smoothly integrates with the e-commerce platforms, POS systems, CRM tools, booking software, and marketing apps that jewellery retailers rely on every day. Connect your existing tech stack instead of replacing it, reduce double-entry, and create a smoother operation from first contact to final sale. Whether you run a Shopify store, use WordPress for your site, or manage customer data in HubSpot, LeadGenie fits right in.