LeadGenie’s AI chat assistant answers your web chat, Facebook, Instagram and email messages in seconds, day or night. It asks your questions, quotes from your prices and books the job. Built for Australian tradies and small service businesses: A$199 a month on Starter, plus A$999 set-up, ex GST. No phone line needed.
Someone needs a quote at 8:40pm, so they message three businesses: one on web chat, one on Facebook, one by email. You’re on a job, on the road or asleep. By the time you reply in the morning, they’ve booked whoever answered first.
Written enquiries don’t ring. They sit quietly in four inboxes that nobody checks after five o’clock.
One enquiry, three steps. You stay on the job.
Day or night, on web chat, Facebook, Instagram or email. It says it’s an AI assistant and asks what they need.
Your questions, in your order: job type, suburb, timing, access. Then a price from your rate card, never a made-up number.
It offers real free times from your calendar and books the job in the chat. You get the whole conversation by email.
We write it, train it and test it with you before it answers a single customer. How we set it up for you →
Everything below is standard on Starter. No add-ons, no per-channel charges.
Up to 3 seconds to first reply, any hour. Five enquiries at once all get answered at once.
Web chat, Facebook, Instagram and email in one inbox, one thread per customer.
Asks your questions, then quotes from the rate card you give us. It won’t make up a number.
Real free times from your calendar, booked in the chat. Not “someone will call you”.
Follows up enquiries that go cold, up to three times, and stops the moment they reply.
When someone asks for a person, you’re told straight away and get the whole conversation.
Facebook and Instagram need page access, and we connect every channel for you. How the web chat works →
Example business: a removals company, 9:12pm on a Sunday.
“Yes, Saturdays are our busiest day. I’m Redgum’s AI assistant. Which floor at the Marrickville end, and is there a lift?”
“With stairs one end, a two-bed is usually A$1,150 to A$1,400, two movers and the truck included. I’ve got Saturday the 14th or the 21st. Want one?”
“Booked for Saturday the 21st. The details are in this chat, and Nick will call Monday to run through the inventory.”
Example chat. Your questions, prices, service area and tone are set up for you.
Book a free demo and we’ll run an enquiry for your kind of business through web chat, Facebook and email while you watch. Ask it something awkward. Ask for a human.
Running now for Employment Star, Dealia and Advantek Australia, set up by our team in Parramatta. A person answers weekdays, 8:30am to 5:30pm.
It says it’s AI in its first message and offers you instead. Anyone who asks for you is passed to you straight away.
Follow-ups only go to people who contacted you, stop when they reply or opt out, and follow the Spam Act 2003.
Every conversation is saved on the customer’s record for you. Customer data is hosted in the United States, not sold, and not shared for anyone else’s purposes.
Every AI plan is set up for you.
A month, ex GST, plus A$999 set-up. Web chat, Facebook, Instagram and email. No phone line.
A month, ex GST, plus A$1,999 set-up. Adds your phone, answered day and night.
A month, ex GST, set-up from A$2,499. Adds a specialist voice assistant.
Prices ex GST · Locked in for your first 12 months · Month to month, no lock-in, 30 days’ notice to cancel · No call or text charges on Starter
Not ready for AI? Smart Tools from A$29 a month AI plan pricing and conditions →
The usual monthly cost of answering messages, next to Starter. The hours are the expensive part.
Indicative entry-level prices for standalone tools, in AUD, for illustration. Cost per conversation uses the same example volume on both sides, and it isn’t an allowance: conversations on Starter are unlimited, fair use applies. GST and the A$999 set-up fee excluded.
It writes in your business’s tone, with your words and prices. It says it’s AI in its first message, and you test it before any customer sees it.
It only offers times that are free in your calendar, with the travel time and buffers you set. Where you quote on site, it books the quote visit. How booking works →
No lock-in: month to month, 30 days’ notice to cancel, no exit fee. Prices are locked in for your first 12 months. The set-up fee isn’t refundable, except where the law requires it or for a billing error.
It answers only from what we load. Anything outside that, it passes to you with the details, and it never guesses a price. In the first few weeks we fix anything that reads wrong, at no extra cost.
A$199 a month plus a one-time A$999 set-up fee, ex GST, with Smart Tools included. Conversations are unlimited, fair use applies. No phone line, so no call or text charges.
It tells them you’ve been notified and passes you the whole chat, the first time they ask. If they’d rather speak, it takes their number for you to call back. Need your phone answered too? That’s Growth, A$499 a month.
An Australian answering service costs about A$2.45 to A$3.99 a call. Conversational AI chat on Starter is a flat A$199 a month, ex GST, with unlimited conversations, fair use applies.
We’ll send a live enquiry through your website and socials and tell you honestly if Starter is worth A$199 a month to you. Test your reply speed free →
