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Home  /  Done-for-you set-up
Done for you · Every AI plan

Done-for-you AI set-up: we build it, you keep working

Done-for-you AI set-up means our team in Parramatta writes, trains and tests your AI assistant with you, connects it to your calendar and puts it live. You don’t configure anything. Built for busy Australian tradies and small businesses: a one-time fee of A$999 on Starter, A$1,999 on Growth or from A$2,499 on Pro, ex GST.

  • Under an hour of your time, all up
  • You ring or message it yourself before it goes live
  • Tuning in the first weeks is included
The set-up, specified
Set-up fee
A$0 on Smart Tools, from A$999 on AI plans
Your time
About 50 minutes, total
Time to go live
3 to 14 business days, by plan
Monthly fee
From go-live on AI plans
Changes later
Included, not billed
Support
A person answers weekdays, 8:30am to 5:30pm
Contract
Month to month, 30 days’ notice
A$0
Set-up fee on Smart Tools
3 to 14
Business days to go live, by plan
~50 min
Your time, on a typical build
0
Settings for you to configure
The problem

The login arrived. The set-up never did.

You sign up on a Tuesday. A login arrives with a link to a help centre, and inside it’s empty: no prices, no calendar, no answers, forty settings to work through. On Sunday night you try to load your price list, it doesn’t fit, and you close the laptop.

Three months later you’re still paying for it, and it hasn’t answered a single customer.

How set-up works

Five steps. Under an hour of yours.

Every plan follows the same steps. Growth goes live 10 to 14 business days after the onboarding call.

Step 01

The onboarding call

Twenty minutes on how your business runs: your services, prices, service area, urgent jobs and what it must never promise.

You and us · 20 min
Step 02

What we need from you

Your price list, hours and calendar access. You approve each connection from your own accounts. We never ask for a password.

You · about 10 min
Step 03

We write, train and test it

Every greeting, answer and follow-up question, written in your words and trained on your prices. Then we try to trip it up.

Us
Step 04

You test it

You ring or message it yourself and read what it says in your name. Anything that sounds wrong, we change.

You · about 20 min
Step 05

It goes live, then we tune it

Your changes made and it’s switched on. In the first weeks we listen back and tune it, at no extra cost.

Us
What you get

Set up, tested and kept running.

Every AI chat assistant and AI receptionist is set up this way. Starter answers your messages and Growth adds your phone. We don’t build websites or run advertising.

Included

Written in your words

Every greeting, answer and text, written the way you’d say it.

Included

Trained on your prices

Your services, call-out fees and service area, so it never makes up a number.

Included

Connected to your tools

Calendar, inbox and social pages linked. On Growth and Pro, your number too.

Included

Tested before it’s live

We ring it, message it and try to trip it up. Then you test it.

Included

Tuned in the first weeks

We listen back to real conversations and fix the answers, at no extra cost.

Included

Changes when you ask

New service or new price? Tell us and we update it. Ordinary changes aren’t billed.

Example

A plumber, live in 10 days.

Example business: a two-van plumber on Growth, at the short end of its 10 to 14 business days.

Day 0
You and us · 20 minutes
Days 1 to 8
Us
Day 9
The owner · 20 minutes
Day 10
Us · go live
Why you can trust it

Set up and looked after in Parramatta.

Running now for Employment Star, Dealia and Advantek Australia, built by our team in Parramatta. A person answers weekdays, 8:30am to 5:30pm.

Your assistant tells every customer it’s an AI, and your accounts stay in your name. Customer data is hosted in the United States, not sold, and not shared for anyone else’s purposes. How we handle your data →

Set-up cost

Done-for-you AI set-up cost: from A$999.

A one-time fee, charged on signing: A$999 on Starter, A$1,999 on Growth and from A$2,499 on Pro, ex GST. Smart Tools (A$29, A$59 or A$89 a month) have no set-up fee.

On an AI plan, the monthly fee starts the day it goes live. Prices are locked in for your first 12 months. Month to month, 30 days’ notice to cancel. On Growth, calls (A$0.03 a minute) and texts are billed by use. The set-up fee isn’t refundable, except where the law requires it or for a billing error.

Your time, compared

DIY isn’t free. It costs your evenings.

Example: a Smart Tools build (Get Connected, A$89 a month), priced in your hours. An AI build adds the writing, training and testing, which is why AI plans have a set-up fee.

The build, job by job
Doing it yourself
Nights and Sundays, learning as you go
Done for you
Your time, start to finish
Working out what you actually needWatching demos, reading feature grids, guessing at plans
3 hrs
20 minThe call
Importing and cleaning the contactsThe CSV that won't map, and the same customer entered three times
4 hrs
0 min
Connecting the Google profileVerification, hours, services, categories
2 hrs
5 minOne approval
Syncing the calendar both waysAvailability, buffers, and stopping double bookings
1.5 hrs
5 minOne approval
To here, nothing a customer can see yet
10.5 hrs
30 min
Writing the review requestsSo they don't read like a software company wrote them
3 hrs
0 min
Styling and installing the widgetColours, layout, and getting the code onto the site
2.5 hrs
0 min
Building the enquiry formsQuestions that sort urgent from tyre-kicker
3 hrs
0 min
Setting up pipeline stagesMatching how you quote instead of the default template
2 hrs
0 min
To here, the set-up itself is done
21 hrs
30 min
Writing the missed-call text and follow-upsWording, timing, and what happens after hours
3 hrs
0 min
Routing alerts to the right phoneBefore you learn the hard way that they all went to yours
1.5 hrs
0 min
Testing it end to endRinging it, missing it, filling in the form, booking a job
4 hrs
20 minThe walkthrough
Fixing what the testing foundThere is always something
4.5 hrs
0 min
Your hours, total
34 hrs
~50 min
At A$95 an hour of your timeA modest charge-out rate for a trade in Sydney
A$3,230
A$79
Set-up fee charged
None
A$0 on Smart Tools
Jobs you turned down while doing it
The Sunday ones
None
When something breaks at six on a Friday
Your problem
Ours
Questions

What owners ask before set-up.

About 50 minutes on a typical build: a 20-minute onboarding call, a few minutes approving connections from your own accounts, and a read-through where you test it yourself.

Your services, prices, service area and hours, and anything it must never promise. You approve access to your calendar and inbox from your own accounts, and we never ask for a password. On Growth, you can keep your number and divert it. How call forwarding works →

Yes. A new service, a price rise or wording you’d never use: tell us and we update it. Ordinary changes aren’t billed. If your business changes enough to need a rebuild, we’ll talk it through with you first.

You hear and read it before any customer does. Ring or message it yourself, tell us what sounds wrong and we change it. Nothing goes live until you’re happy with it.

A one-time fee: A$999 on Starter, A$1,999 on Growth and from A$2,499 on Pro, ex GST, charged when you sign. Smart Tools have no set-up fee. AI plan pricing →

On Growth, the A$1,999 set-up fee is charged when you sign and the A$499 monthly fee starts the day it goes live. Prices are locked in for your first 12 months, with 30 days’ notice to cancel. Smart Tools bill from sign-up.

See it first. We build the rest.

A free 30-minute video call. We run an enquiry for your kind of business and tell you which plan fits, including when the answer is the lowest-cost one.