Missed call text back sends an automatic text to a mobile caller whose call ends without a conversation, within seconds and from the number they rang, so they reply instead of ringing the next business. Built for Australian tradies and small businesses, it’s included on Growth at A$499 a month plus A$1,999 set-up, ex GST, and on Pro.
You’re under a house, up a ladder or already on a call. The phone rings out. The caller doesn’t leave a voicemail, because most people don’t. They go back to Google and ring the next name. By the time you see the missed call at 5:30pm, someone else has the job.
On Growth and Pro the AI answers on the first ring, so most calls are never missed. This is for the few that still slip through.
It needs a phone number, so it’s on Growth and Pro. An Australian mobile is included, or keep your number and divert to it.
They hang up on the greeting, ring while the line is busy or reach a mobile out of range.
From the number they rang, naming your business, saying it’s an AI assistant and asking what they need.
It answers, quotes from your price list and books a free time in your calendar. You get the details by text.
We write the message, you approve it, and we test it before it goes live, as part of your Growth set-up: 10 to 14 business days. How we set it up for you →
Standard on Growth and Pro. Texts are billed by use.
The call ending without a conversation is the trigger, at any hour.
It lands in the thread they started, with your business name first.
Their reply goes to the same AI that answers your phone.
Real free times, your call-out fee and your rules about what can wait.
Ask for a person and it takes a message and requests a call-back.
Texts sent, replies and jobs booked, each month.
It sits under the AI receptionist, which answers the call first. Where the replies land → · How we disclose AI →
Example business: a plumber in Epping. Marion’s hot water has gone cold. She rings, hears an AI greeting and hangs up.
Example call for an example business. The A$110 call-out is the example plumber’s price, not ours. Plenty of people who won’t talk to an AI voice will text one. What answers the calls she didn’t hang up on →
The AI receptionist answers on the first ring, day or night, so text back only catches what slips past. Running now for Employment Star, Dealia and Advantek Australia, set up by our team in Parramatta.
It covers calls that reach the number on your account.
They hear an AI voice and hang up within seconds. The most common one.
A second call comes in while the line is busy.
A mobile on your account has no signal, so the divert fails.
You sent the line to voicemail. They hear the beep and hang up.
A personal mobile you haven’t diverted never reaches your account.
A landline can’t get a text, so it’s flagged for a ring back.
No number, no text. The call is still logged.
They spoke to your business, so it isn’t a missed call.
That number is out for good.
The rules it follows: it texts only a number that has just rung you, names your business first and says it’s an AI assistant. Replying STOP ends it for good, and follow-ups wait for daytime. A missed call is consent to answer that call, not to join a marketing list. Messages follow the Spam Act 2003, personal information is handled under the Privacy Act 1988, and customer data is hosted in the United States. SMS and telephony consent → · How your data is held → · Do you need a phone number? →
An example month for a busy single-van trade on Growth.
Every figure here is an example, not a promise, so put in your own. For comparison, phone answering services in Australia charge about A$2.45 to A$3.99 a call, and a receptionist costs about A$6,000 a month all in. Missed call revenue calculator →
Text back needs a phone line. Growth is the first plan with one.
Plus A$1,999 set-up. AI receptionist, Australian mobile and text back. Unlimited calls and messages, fair use applies.
Plus set-up from A$2,499. Adds a specialist voice assistant, warm transfer between it and your receptionist, and up to 10 custom workflows a year.
Review widget, review alerts, Google Business Profile and review-request links, all by email.
Web chat, Facebook, Instagram and email in one inbox, plus Google review alerts.
Plus A$999 set-up. AI answers web chat, Facebook, Instagram and email in seconds.
Prices ex GST · Locked in for your first 12 months · Month to month, 30 days’ notice to cancel · No set-up fee on Smart Tools
Not in the monthly price: the one-time set-up fee, charged on signing, and calls (A$0.03 a minute) and texts (A$0.11 sent, A$0.02 received), billed by use. Most businesses spend about A$30 to A$70 a month on those (an estimate). AI plan pricing and conditions →
The first text goes only to a number that has just rung you, and any follow-up waits for daytime. You approve the wording, and you can delay it or exclude numbers.
The text says it’s an AI assistant. If they ask for a person, it takes a message and requests a call-back straight away. It never argues.
Yes. Divert unanswered calls to your LeadGenie line, or use the Australian mobile we include. Calls that never reach your account can’t trigger a text. How the phone number works
It’s included on Growth at A$499 a month plus A$1,999 set-up, and on Pro from A$799 a month plus set-up from A$2,499, ex GST. Texts are A$0.11 sent and A$0.02 received. Most businesses spend about A$30 to A$70 a month on calls and texts.
No lock-in: month to month, 30 days’ notice to cancel and no exit fee, with prices locked in for your first 12 months. The set-up fee isn’t refundable, except where the law requires it or for a billing error.
Every text and reply sits in your inbox to check, and we fix the wording at no extra cost. If a reply is outside its brief, it asks you to ring back. It never guesses.
Thirty minutes on a video call. We run a missed call for your kind of business, so you see the exact text your callers would get. Work out what missed calls cost you →
