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LeadGenie · Jewellery
Answered before they visit.
From Starter, A$199
Vol. 2026
Home / Industries / Jewellery
Answer my messages · Starter plan

AI enquiry assistant for jewellers: answer the 10pm ring enquiry

LeadGenie’s AI enquiry management for jewellers answers Instagram, Facebook, web chat and email enquiries in seconds, day or night. It asks about the piece, budget and timing, then books a consultation in your calendar. Built for Australian jewellers: A$199 a month on Starter, plus A$999 set-up, ex GST.

  • Ring, custom and repair enquiries, answered in your tone
  • Never prices a custom piece or values jewellery
  • Says it’s AI, and passes you the chat when asked
Jewellery, at a glance
Answers
Instagram, Facebook, web chat and email
Books
Consultations and viewings, in your calendar
Prices
Only prices you approve
Follows up
Up to three times when an enquiry goes quiet
Set-up time
7 to 10 business days on Starter
A$199
A month on Starter, ex GST
24/7
Hours it answers, holidays included
Up to 3 sec
To first reply, any hour
0
Valuations it will guess at

Example

A 10pm ring enquiry on Instagram, booked.

Example business. An Instagram message at 10:04pm.

Customer: “Do you make custom engagement rings? A 1 carat oval, yellow gold. Roughly how much?”

AI assistant: “I’m the AI assistant for Example Jewellers. Yes, we make them in our studio. Our designer quotes at a free consultation, as the stone sets the price. When do you need it?”

Customer: “Before Christmas. Saturday?”

AI assistant: “Making takes about six weeks, and the designer confirms your date. Saturday at 10am or 11:30am?”

Result: booked for 10am Saturday, with the brief sent to you before they walk in.

The honest part

It won't sell the ring. It gets them through the door.

The decision happens in your store, with your people. It answers first and books the visit.

Who does what

What it does, and what it hands to you.

What it does

  • Replies in up to 3 seconds, any hour.
  • Explains your bespoke process and usual making times.
  • Gathers the brief: occasion, metal, stone, ring size and date.
  • Books consultations, viewings and repair drop-offs in your calendar.

What it hands to you

  • Every ring and custom enquiry, with the brief and the booked time.
  • Anyone who asks for a person, straight away, with the whole chat.
  • Price questions on custom work, booked for you to quote.
  • Repairs, resizing and valuations, booked in for you to see.

Other industries →

Fixed rules

What it will never do.

  • Never quotes a price you haven’t approved for a custom piece, diamond or repair. It books a consultation or takes the details.
  • Never values or appraises jewellery, even from a photo of the piece.
  • Never promises a completion date that isn’t in your calendar.
  • Never takes card details or deposits. Payment stays with you.

What it can get wrong →

AI enquiry management for jewellers: prices

Jewellery enquiries arrive typed. Starter answers them.

If enquiries arrive typed: Starter, A$199 a month. If customers ring: Growth, A$499. If you answer yourself: Smart Tools from A$29.

Starter: A$199 a month plus A$999 set-up. No phone line, so no call or text charges. Unlimited conversations, fair use applies. All three Smart Tools included, like review requests.

Growth: A$499 a month plus A$1,999 set-up. Adds your phone, with an Australian mobile number included, or keep yours. Calls A$0.03 a minute and texts billed by use, usually A$30 to A$70 a month.

All prices ex GST, locked in for your first 12 months. Month to month, no lock-in, 30 days’ notice to cancel. Full pricing →

Why you can trust it

Looked after by our team in Parramatta.

Running now for Employment Star, Dealia and Advantek Australia. It says it’s AI in its first message. A person answers weekdays, 8:30am to 5:30pm.

Customer data is hosted in the United States, not sold, and not shared for anyone else’s purposes. How we handle your data →

Questions

What jewellers ask us before they say yes.

It writes in your store’s tone, with your words. It says it’s AI in its first message, and you test it before customers see it.

No. It only offers free times in your calendar, at the lengths you set. It never promises a completion date. How booking works →

Starter is A$199 a month plus a one-time A$999 set-up fee, ex GST. Unlimited conversations, fair use applies, and no call or text charges. Prices are locked in for your first 12 months.

No. Month to month, no lock-in contract, no exit fee and 30 days’ notice to cancel. The set-up fee isn’t refundable, except where the law requires it or for a billing error.

Yes. Starter answers typed messages and doesn’t touch your phone. On Growth, keep your number and divert calls, or use the Australian mobile we include. How call forwarding works →

Find out what your after-hours enquiries are asking.

A thirty-minute video call, no obligation. We run an enquiry like yours and tell you honestly if it fits.