Sign up for LeadGenie without a sales call. Pick a plan and see the set-up fee, when the monthly fee starts and what happens if you change your mind, before you pay a cent. Smart Tools start at A$29 a month, AI plans at A$199 plus set-up, ex GST. We check your order, then contact you with a secure payment link.
AI plans: from the day your AI goes live, never while it’s being built. Smart Tools: from sign-up, at a fixed price.
AI plans: the set-up fee isn’t refundable once paid, except where the law requires a refund (including under the Australian Consumer Law) or we’ve made a billing error. Smart Tools: no lock-in, 30 days’ notice to cancel, no exit fee.
Nothing is charged here. Within one business day we check the order and contact you with a secure payment link. Your agreement starts when that payment clears. On an AI plan, the set-up fee isn’t refundable once paid, except where the law requires a refund. All prices ex GST.
We keep a record with your order of what you agreed to: the plan, the summary you saw, the version of the terms and when you ticked the box. Your details are used to set up and bill your plan. They’re not sold, and not shared for anyone else’s purposes.
Plan by plan: what you pay first, when the monthly fee starts, and what happens if you change your mind.
On an AI plan, your price is locked in for 12 months from the day your AI goes live, not from the day you order. On Growth, calls answered are A$0.03 a minute, texts sent A$0.11 and texts received A$0.02, billed monthly and itemised. Most businesses spend about A$30 to A$70 a month on these. Starter and the Smart Tools have no phone line and no usage billing.
Starter. AI answers web chat, Facebook, Instagram and email, with no phone line. 7 to 10 business days.
Growth. Adds an AI receptionist on your phone. Use the Australian mobile we include, or keep your number. 10 to 14 business days.
Pro. Scoped to your business, so it’s priced from A$799 a month with set-up from A$2,499. Book a free demo.
Not sure which plan. A free 30-minute demo costs nothing, and we’ll tell you if a cheaper plan would do.
Because a person checks every order first, within one business day. If it doesn’t suit your business, we tell you while it costs you nothing. If it does, we email you a secure payment link from our payment provider, so your card details never touch this website. That card is kept on file for your monthly fee and, on Growth, your itemised call and text usage.
On an AI plan you pay the one-time set-up fee when you pay the link: A$999 for Starter, A$1,999 for Growth. The monthly fee starts on the day your AI goes live, and your price is locked in for 12 months from that day. On a Smart Tools plan there’s no set-up fee, and you pay your first month when you pay the link. All prices are ex GST.
If your build is ready but hasn’t gone live within 21 days of our written notice because it’s waiting on you, the monthly fee starts on day 21. You can cancel before then with no monthly charge.
No. On an AI plan the set-up fee isn’t refundable once paid, even if the onboarding call hasn’t happened yet, because your build is booked. The exceptions are a refund the law requires, including under the Australian Consumer Law, or a billing error on our part, which we correct without argument. You can still cancel before your AI goes live without paying a monthly fee.
That only covers you changing your mind. If we can’t deliver what you ordered, we fix it first, at no cost to you. If we still can’t, you have the remedies the Australian Consumer Law gives you, including a refund for a major failure. Your rights under the Australian Consumer Law aren’t affected.
No. Every plan is month to month, with no lock-in and no exit fee. You cancel with 30 days’ notice, by email or on the phone, and nobody makes you sit through a retention call. On an AI plan the set-up fee is paid once, when you order. It isn’t an exit fee.
Because Pro is priced by scope, not off a list. It adds a specialist voice assistant, a warm transfer between your receptionist and the specialist, up to 10 custom workflows a year, and payments and deposits*. It starts from A$799 a month and from A$2,499 to set up, ex GST. Book a free demo and we’ll scope it with you.
* Pro only. Payments availability depends on your plan, your payment provider and your business type. Conditions apply — we’ll confirm what’s supported for you before you sign up.
Yes. Order Growth and choose “Keep my current number” on the form. We arrange the move after you sign, on the onboarding call, because it needs your consent and your current provider’s details, and it runs to their timetable, not ours. Or forward your number to the LeadGenie mobile instead. Keeping your number explains both.
