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LeadGenie · Automotive
Answered while the car's on the hoist
A$499 a month on Growth
Vol. 2026
Home / Industries / Automotive
For Australian automotive businesses

AI receptionist for automotive businesses: mechanics, tyres and body shops

LeadGenie’s AI receptionist for automotive businesses answers on the first ring, while the car’s on the hoist. It asks for the car, quotes your prices and books the bay. For Australian mechanics, tyre centres and body shops: Growth A$499 a month plus A$1,999 set-up, or Starter A$199 for typed enquiries, ex GST.

  • Keep your number, or use the mobile we include
  • Says it’s AI, and takes a message if they want you
  • Set up for you in 10 to 14 business days
1st
Ring it answers on
24/7
Hours it answers, holidays included
A$499
A month on Growth, ex GST
A$0
Set-up fee on Smart Tools, every trade
Example

Example call: soft brakes on a Saturday

Example business. A Saturday call, after the roller door is down.

Caller: “My brake pedal’s gone soft. Can someone look at it today?”

AI: “You’re through to Westside Auto. I’m the AI assistant. Brakes are on our don’t-drive list, so please leave the car parked. If anyone is at risk, ring 000. I can book an inspection for 8am Monday, and your roadside assistance can tow it in. Shall I book that?”

Booked for 8am Monday, with a text to the caller and the workshop. It said don’t drive first. It booked a look, not a repair price. It offered only a free time.

Hear it for yourself

Answer first, and the car comes to you.

Customers ring two or three shops before they drive anywhere. The first to give a price and a time usually gets the car.
What it does

What it does, and what it hands to you.

It handles the routine calls. Anything that needs your eyes on the car comes to you.

What it does

The routine part of every call

Answers on the first ring, even when you’re under a car or closed.
Asks for the car: make, model, year, kilometres or tyre size.
Quotes only your price list, by vehicle, tyre size and brand.
Books a free slot, with enough time allowed for the job.
What it hands to you

Anything that needs you

A text after every call: who rang, the car, the problem, the booking.
Anyone who asks for you: a message taken and a call-back requested.
“Have you got it?” calls, with the exact part, for you to check stock.
Insurance jobs, with the insurer and claim number. It never says what’s covered.
Safety rules

What it will never do.

These rules are fixed. A caller can’t talk it out of them.

Faults

Never diagnoses a fault

A noise, a smell or a warning light is noted in the caller’s words. It never says a car is safe to drive.
Hard stop

Stop driving comes first

Smoke, a fire, a crash or brakes failing: stop driving, and ring 000 if anyone is at risk. Then it gives your tow contact and alerts you.
Prices

Never quotes a repair you haven’t approved

Only the prices you gave us. If a repair needs a look first, it books an inspection.
Times

Never promises a time it can’t see

It only offers times that are free in your calendar. If nothing is free, it says so.
You choose the wording and the tow contact it gives. What it can get wrong →

Your trade

Your trade, and the plan it suits.

Mechanics and tyre centres have their own pages. Every other trade we set up is below.

01
Under the car
Growth A$499
Service price calls and noises nobody can diagnose by phone, while you’re under a car.
02
Price and fit
Growth A$499
Price and fitting calls for a size off the sidewall. Miss one and they ring the next shop.
03

Body shops

Photos first
Starter A$199
Nobody can quote a dent by phone. Starter asks for photos and the insurer, then books the assessment.
04

Mobile mechanics

On the road
Growth A$499
Calls come while you’re in someone’s driveway. It takes the address and the car, and books a free slot.
05

Auto electricians

Warning lights
Growth A$499
A warning light, or a car that won’t start. It notes what they say, never guesses the fault, and books a test.
06

Towing

Urgent
Growth A$499
Tow calls can’t wait. It takes the location and the car, and texts you straight away. After a crash, it says ring 000 if anyone is at risk.
07

Detailing

Bookings
Starter A$199
Most enquiries arrive by Instagram, web chat or email. Starter answers in seconds and books the slot.
08

Auto parts

Counter and phone
Growth A$499
“Got one for a 2013 Hilux?” with a queue at the counter. It takes the part and the car for you to check stock.
09

Auto recyclers

In the yard
Growth A$499
The yard’s too loud to hear the phone. It takes the part and the car, and never says it’s on the shelf.
The plan is a guide, not a rule. Windscreens, tinting and 4WD fit-outs work the same way. All industries → · AI for tradies →
Price

AI receptionist for automotive businesses: the price.

If your customers ring: Growth, A$499 a month. If they book online or message: Starter, A$199. If you answer yourself: Smart Tools from A$29.

Answer my phone

Growth: A$499 a month

Plus a one-time A$1,999 set-up fee, ex GST. Prices locked in for your first 12 months. Keep your number, or use the mobile we include. Unlimited calls and messages, fair use applies. Calls A$0.03 a minute and texts billed by use, usually A$30 to A$70 a month.
Answer my messages

Starter A$199, or Get Connected A$89

A$199 a month plus A$999 set-up, ex GST. For body shops and detailers. Starter answers web chat, email, Facebook and Instagram in seconds. Unlimited conversations, fair use applies. No phone line. Or Get Connected (A$89 a month) puts it all in one inbox.
If you’re not sure

Find out before you buy

Count how many of last fortnight’s enquiries rang, or work out what missed calls cost you. Then book a free demo, and we’ll tell you which plan fits.
Only Growth and Pro answer a phone. Smart Tools are Get Found A$29, Get Organised A$59 and Get Connected A$89 a month, with no set-up fee. Pro is from A$799 a month, with set-up from A$2,499. All prices ex GST. Month to month, no lock-in, 30 days’ notice to cancel. Do you need a phone number? → · Full pricing →
Questions

What workshops ask before they start.

It speaks naturally, in your business’s name, and says it’s an AI assistant in its first sentence. You hear and test it before it takes a real call. And it answers on the first ring.

No. It only offers free times in your calendar, at the job lengths you set. It quotes only your prices, and books anything else as an inspection. Every call is recorded and written up.

Growth is A$499 a month plus a one-time A$1,999 set-up fee, ex GST. Calls are A$0.03 a minute and texts A$0.11 sent and A$0.02 received. Most businesses spend about A$30 to A$70 a month on those. Starter is A$199 a month plus A$999 set-up. Prices are locked in for your first 12 months.

No. It’s month to month, with no lock-in contract and no exit fee. Just give 30 days’ notice to cancel. The set-up fee isn’t refundable, except where the law requires it or for a billing error.

Yes. Your number stays on your signage, website and Google listing. Divert calls to the AI when you choose, or use the Australian mobile number we include. How call forwarding works →

Hear it take a workshop call.

Thirty minutes on a video call, no obligation. We run a call like yours, so you hear what your customers would get.