Birdeye suits brands with many locations that want reviews, listings, social and webchat on one platform, and it doesn’t publish prices. LeadGenie suits a local Australian business that wants more Google reviews, every one answered: Get Found, A$29 a month ex GST, no set-up fee, set up for you by our team in Parramatta.
Birdeye: its Australian home page pitches it at multi-location brands; its pricing form starts at 1 to 3 locations and goes to 1,000 or more.
LeadGenie: owner-run trade and service businesses in Australia.
Birdeye: none. Its pricing page asks for your contact details and number of locations; no dollar figure or currency is shown.
LeadGenie: Get Found A$29 a month, no set-up fee. Starter A$199 a month plus A$999 set-up. Growth A$499 a month plus A$1,999 set-up. All ex GST.
Birdeye: its pricing page doesn’t list a set-up fee or timeline; its help articles walk you through setting features up in its dashboard.
LeadGenie: done for you. Get Found is live 3 to 5 business days after your onboarding call, Starter 7 to 10 and Growth 10 to 14.
Birdeye: one contract; by default its terms renew it for the same term unless you give 90 days’ written notice, and add 8% to recurring fees at each renewal unless your agreement says otherwise.
LeadGenie: month to month, no lock-in, no exit fee, 30 days’ notice to cancel.
Birdeye: an AI review response agent that can suggest replies, send them for a person’s approval before posting, or write and post them on its own; template replies too.
LeadGenie: an email when a review lands, with a reply drafted in your tone, the hard ones first, posted only when you approve it, from Get Found.
Birdeye: by email or text, one at a time from its dashboard or automated through campaigns and integrations; QR codes too. Its reviews page says its agent asks each customer when they’re most likely to respond.
LeadGenie: a link, a QR code or an email you send on Get Found; an automatic email when a job is marked done, from Starter; a text, from Growth. Every customer gets the same request. How we ask for reviews
Birdeye: its help centre says it generates, monitors, manages and shares reviews on more than 200 sites.
LeadGenie: Google reviews.
Birdeye: badge, feed, rotating, slider and grid widgets and review-us buttons; its help article says to give the code to your web developer.
LeadGenie: your live Google rating and latest reviews as a carousel, grid or badge, updating by itself and installed for you, in Get Found. The review widget
Birdeye: connects to Google, Facebook, Apple, Yelp and Bing; it scans each location’s listings and applies fixes after one-click approval.
LeadGenie: help getting your Google Business Profile right, then watching it for changes, and it stays in your name; directory listings aren’t included. Google Business Profile help
Birdeye: an AI webchat that answers questions, books appointments and hands over to a live agent; chats can move to text, in one inbox with text, email and social.
LeadGenie: one inbox for web chat, social and email from Get Connected A$89; AI answering web chat, Facebook, Instagram and email from Starter A$199; AI answering calls and texts from Growth A$499.
Birdeye: BirdEye, Inc., Palo Alto, California; its terms also name BirdEye Australia Pty Ltd, and it has an Australian website and local phone number.
LeadGenie: Parramatta NSW.
Sources: Birdeye’s Australian home page, pricing page, reviews page, listings page, webchat page, help centre, its help articles on review requests, QR codes, review widgets and its review response agent, and its terms, all checked 09/10/2026.
Who wrote this: LeadGenie wrote this page, so we’re not neutral. Every fact about Birdeye comes from Birdeye’s own website, help centre and terms, checked on 09/10/2026, with links. Birdeye doesn’t publish its prices, so we describe what its pricing page shows instead. Check its site before you buy.
Birdeye doesn’t publish prices on its Australian or US site. Its pricing page asks for your business email, company, number of locations, name and mobile number, and shows no dollar figure or currency. Its terms say fees are paid in the currency set in your order form, plus taxes.
Read the terms before you sign. Unless your order form says otherwise, an agreement renews by itself for the same term unless you give written notice at least 90 days before renewal, and each automatic renewal adds an 8% “Innovation Fee” to recurring fees, unless your agreement predates 1 April 2024 or changes it. If your order form is with BirdEye Australia Pty Ltd, NSW law governs it.
Only one side publishes a price, so ask Birdeye for a written AUD quote for your locations, showing:
Then compare first-year totals.
LeadGenie publishes every price, in AUD ex GST. For Google reviews, Get Found is A$29 a month with no set-up fee and no usage bill:
Get Organised is A$59 and Get Connected A$89, also with no set-up fee. Starter is A$199 a month, locked in for your first 12 months, plus a one-time A$999 set-up fee. Growth is A$499 a month, locked in for 12 months, plus a one-time A$1,999 set-up fee and usage: texts A$0.11 sent and A$0.02 received, calls A$0.03 a minute, and most businesses spend about A$30 to A$70 a month (an estimate). Month to month, with 30 days’ notice to cancel. See Smart Tools pricing.
Birdeye is likely the better pick if:
LeadGenie suits an owner-run trade or service business that mainly wants more Google reviews, every one answered and shown on its website, with published AUD prices, no lock-in and the set-up done for it. Want card payments in the same tool as your reviews? LeadGenie vs Podium compares a platform that does that. To see what we’d set up for you, book a free demo.
Not ready to choose? Make your free Google review link, or work out how many reviews would lift your rating with the review calculator.
Yes. Birdeye has an Australian website with a local phone number, and its terms name an Australian company, BirdEye Australia Pty Ltd. If your order form is with that company, NSW law governs the agreement. The parent company, BirdEye, Inc., is based in Palo Alto, California. Its pricing form starts at 1 to 3 locations, so smaller businesses can ask for a quote too. Birdeye terms
Birdeye doesn’t publish a price on its Australian or US site, when we checked on 09/10/2026. Its pricing page asks for your details and number of locations, and its terms say fees are paid in the currency in your order form, plus taxes. Agreements renew by themselves unless you give 90 days’ written notice, with 8% added to recurring fees at renewal unless your agreement says otherwise. LeadGenie’s Get Found is A$29 a month ex GST. What Get Found includes
Yes. Birdeye’s help centre describes a review response agent that can write and post replies on its own, send them for a person’s approval first, or suggest replies for you to post, plus template replies. LeadGenie drafts a reply in your tone for every review and posts it only when you approve, about a minute a review. For a large number of reviews across many locations, Birdeye’s automation may suit you better. Birdeye review response agent
Yes, on both, with conditions. Birdeye’s help centre says requests can go by email or text, and its terms say Australian customers using its SMS services must register a mobile number, with their business registration and a utility bill or equivalent in the business name. On LeadGenie, text requests start at Growth, A$499 a month ex GST, with an Australian mobile number included; each text sent is A$0.11. Below Growth, requests go by email, link or QR code. Birdeye terms
No. Google’s rules don’t allow it, and the ACCC treats fake or cherry-picked reviews as misleading. On LeadGenie every customer gets the same request, however the job went. We never write, buy or reward reviews, and we won’t set up asking that skips unhappy customers.
It depends on your locations and what you need beyond reviews. For a multi-location brand that wants listings, social, surveys and webchat in one platform, Birdeye itself is the closer fit. For one business that mainly wants more Google reviews, answered and shown on its website, LeadGenie’s Get Found does that for A$29 a month ex GST, set up for you, month to month. Need card payments alongside reviews? Look at Podium.
Get Found is A$29 a month ex GST, with a reply drafted for every review. In a 30-minute video call we look at your Google profile with you.
