Podium bundles review requests, a shared text inbox, card payments and an AI assistant, priced by quote in US dollars, and suits businesses with several locations. LeadGenie publishes Australian prices for a single-location business: Google reviews and Business Profile help on Get Found, A$29 a month ex GST with no set-up fee, and AI answering from A$199.
You searched for a way to get more Google reviews, or to stop enquiries going cold, and Podium came up. Its pricing page asks you to book a call, and the first price you see arrives at the end of the demo. That suits a group with twelve sites. For one location and two vans, it helps to see the numbers first.
Podium puts it all in one quote. LeadGenie prices each part on the page: Google reviews on Get Found at A$29 a month, then AI for typed messages at A$199 or for calls and texts at A$499, all ex GST.
Podium doesn’t publish a price. Here is what independent reviewers report and what its own terms say. Every dollar figure is reported, not published.
Podium’s pricing page offers a custom quote, and its Australian pricing links go to a contact form. The first real figure comes at the end of a demo.
Independent pricing reviews in 2025 and 2026 put Core at about US$399 a month and Pro at about US$599, with Signature negotiated. At A$1.3951 to the US dollar, that’s about A$557 and A$836.
Podium’s terms charge fees in US dollars, with Australian GST added, so your cost moves with the exchange rate.
The first term is twelve months unless your order form says otherwise, and can’t be cancelled mid-term except for cause. Leave early and the whole term’s fees are payable.
It renews for the same length unless either side gives written notice at least a month before the end. Fees can rise at renewal on 45 days’ notice.
Reviews report the AI Employee as an add-on (one puts it at about US$99 a month), about US$500 a location to set up Podium’s phone system, phone seats at US$25 to US$30 a user and extra numbers at about US$5 each.
Podium’s pricing is reported to scale with locations and users. A single-location business should ask what it’s paying for that it won’t use.
We won’t claim Podium is a bad product, and we can’t know what it will charge you. The number that counts is your written quote.
Example: one location, one year. Podium at its lowest reported price, with every add-on left out. Ours is Growth, the plan that answers calls and texts like Podium’s AI.
Podium’s figure is a US price reported by third parties, not a quote. On it, Podium Core is the cheaper column: by about A$1,900 in year one. With the AI Employee at its one reported add-on price, about US$99 a month, Podium’s year one is roughly A$8,340, about level with ours. On Pro as reported, ours is cheaper from year one. Left out, all in Podium’s favour: other add-ons, per-location charges, renewal increases, currency and card fees, and GST on both sides. Our usage figure is a midpoint.
Start with Google reviews on Get Found. Step up to AI when you want messages or calls answered for you.
Review requests by link, QR code or email, an alert and a drafted reply for every new review, your rating on your website and Google Business Profile help. No set-up fee. No phone number, so requests and alerts go by email. Get Connected, A$89, adds one inbox for web chat, email and social.
Does what Podium’s AI does: answers calls and texts on the first ring, asks your questions, quotes your rates, books the job and confirms it by text. Australian mobile number included, or keep yours and divert. Unlimited calls and messages, fair use applies. Plus A$1,999 set-up.
Enquiries arrive typed? Starter is A$199 a month plus A$999 set-up.
Our free review calculator works out how many five-star reviews would lift your Google rating.
All prices ex GST, in Australian dollars, locked in for your first 12 months. Month to month, no lock-in, no exit fee, 30 days’ notice to cancel. Get Found A$29, Get Organised A$59, Get Connected A$89 and Starter A$199 have no phone number, so alerts and review requests go by email. Growth A$499 and Pro from A$799 include an Australian mobile number: calls A$0.03 a minute, texts A$0.11 a segment sent and A$0.02 received, usually A$30 to A$70 a month (an estimate). Set-up: none on Smart Tools, A$999 on Starter, A$1,999 on Growth and from A$2,499 on Pro, charged on signing and not refunded except where the law requires it or for a billing error. Live in 10 to 14 business days on Growth, 7 to 10 on Starter and 3 to 8 on Smart Tools.
If these describe your business, Podium is likely the better fit. Ask for its quote in writing.
You run more than a couple of locations. Its inbox, reviews and reporting roll up across sites; ours are set up one business at a time.
Getting paid is the bottleneck. Podium takes invoices and deposits by card in the text thread. We offer payments on Pro only*.
Several people answer customers from their phones all day and pick up each other’s conversations in an app.
You run on software Podium already connects to, like a dealership or retail system, and we don’t list it.
Someone on your team will run it, and likes having the settings screen to themselves.
Its written quote beats ours in Australian dollars, and you’re comfortable with a twelve-month term.
You want a way out. Month to month from go-live, with 30 days’ notice to cancel. The A$1,999 set-up fee is the only part you don’t get back.
In the middle? Take both demos. Ours is 30 minutes on a video call, and we’ll tell you if Podium’s multi-site or payment features are what you need. Book a free demo →
* Pro only. Payments availability depends on your plan, your payment provider and your business type. Conditions apply — we’ll confirm what’s supported for you before you sign up.
The highlighted panel is the side that does the job better. Podium’s four wins are things we don’t offer. Ours are mostly about how you buy.
Customers pay invoices and deposits by card from a link in Podium’s text thread. We offer payments on Pro only*.
Podium’s pricing page offers a custom quote, and its Australian links lead to a form. Ours is on the pricing page, in Australian dollars.
Podium rolls one inbox, reviews and reporting up across every site. We build one business at a time, so several sites is something we scope with you.
Podium’s first term is twelve months and renews unless you give a month’s written notice. Leaving early, other than for cause, leaves the term payable. Ours is month to month.
Podium has sold to local businesses for over a decade, has a Melbourne office, publishes its security certifications and connects to dealership and retail software. We’re a small Australian team.
Podium gives you onboarding and support, then your team runs it. We set it up for you, and when something changes you tell us and we change it.
Podium’s app lets anyone on the team pick up a text thread from the ute. We don’t offer a team app: alerts reach your phone and replies happen in the web inbox.
Podium charges in US dollars plus GST, so your cost moves with the exchange rate, and fees can rise at renewal on 45 days’ notice. Ours are in Australian dollars, ex GST.
Podium’s four wins are real. If you need several sites, a large vendor, a team app or payments in the thread, Podium is the better buy. Our four are about how you buy, taken from Podium’s own published terms. Our integrations, plan by plan →
Ask Podium for its price in Australian dollars, the term, the notice date and every add-on, in writing. Ours are already on the page. Then book a free demo: bring Podium’s quote and we’ll tell you honestly which suits your business.
Podium doesn’t publish a price; its pricing page offers a custom quote. Independent reviews in 2025 and 2026 report Core at about US$399 a month and Pro at about US$599, roughly A$557 and A$836 at A$1.3951 to the dollar, with the AI Employee and phone set-up as add-ons. Ask for your quote in Australian dollars, in writing. What our side costs →
Five things, before you sign:
Ask us the same five. The answers are on our pricing page.
Yes, on Get Found at A$29 a month: by link, QR code or an email you send, with an alert and a drafted reply for every new review. Podium sends requests by text; ours go by text from Growth. Every customer gets the same request, however the job went, and we never write, buy or reward reviews. How Get Found works →
Only on Pro, from A$799 a month, and conditions apply: it depends on your plan, your payment provider and your business type, and we’ll confirm what’s supported before you sign up. Get Found, Starter and Growth don’t take payments. If being paid faster is what you need most, Podium is the better pick.
No. It’s month to month, with no lock-in, no exit fee and 30 days’ notice to cancel, and prices are locked in for your first 12 months. Get Found has no set-up fee. Starter and Growth set-up fees aren’t refunded, except where the law requires it or for a billing error. Our terms →
Not mid-term. Under Podium’s standard terms, leaving early usually leaves the rest of the term payable, and we won’t help anyone break a contract. Find the renewal date on your order form and diary it a month and a week before. If Podium is doing its job, renew. If not, that’s the time to compare.
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A 30-minute video call, no obligation. Bring Podium’s quote if you have one, and we’ll tell you honestly which suits your business.
